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• The Great Insurance Debate: Who Owns the Customer—Agent or Carrier?
• Lessons From Two Customer Experience Legends
• The Lost Art of the Handwritten Note
• Toxic Cultures: How Bad Customer Experience Impacts Employees
• Watermark Consulting Study: Insurance Customer Experience Leaders Extend Their Edge Over Laggards

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David Pieffer

J.D. Power

• Agent and Insurance Carriers: The Changing Nature of Their Relationship in a Customer-Centric World
• Understanding the Customer Experience Within the Large Commercial Insurance Market
• Buyers Aren’t Happy With Their Cyber Insurance: J.D. Power

Bill Pieroni

• How to Build a More Diverse Leadership Pipeline in the Insurance Industry

Angela D. Pilotti

• What Can Richard Branson Teach Us About Loyalty in Insurance?
• Why Insurance Leaders Should Pay Attention to Omnichannel

Aviad Pinkovezky

• How Hippo Insurance Is Putting Homeowners Customers First

Dan Pitcher

Cognizant Technology Solutions

• Breaking Into the Cloud
• Cloud’s Benefits for P/C Carriers

Sofya Pogreb

• Next Insurance: How We’re Overcoming the Roadblocks of Commercial Auto

Dr. Claire Pontbriand

AIR Worldwide

• The Risk Associated With Manmade Earthquakes

Nat Pope

Illinois State University

• Reserve Patterns Persist Post-SOX
• Earnings Management Persists; Sarbox Has No Impact On P/C Reserving

Krishna Prasad

• Agility Guide: A How-To for Navigating Tech Transformations

C.J. Przybyl

Snapsheet

• Snapsheet Execs: Virtual Claims Tech Need Not Take Away Field Staff Jobs

Sofie Quidenus-Wahlforss

• An Empathetic Approach to Leadership and Insurance

Luis Quiroga

• The New Roadside Imperative for Insurers

Stephanie Gould Rabin

Aon Hewitt

• How to Successfully Merge Cultures in M&A Deals

Ari Rabinovitch

Reuters

• Moody’s, Israel’s Team8 Link Up to Create Global Cyber Risk Assessment Standard for Businesses
• World’s Biggest Beer Brewer Opens Israeli Cybersecurity Unit to Help Counter Attacks
• Teva Settles Oklahoma Opioid Marketing Claims Before Trial for $85 Million
• Hackers Targeting $330B Space Economy

Zsolt Radics

PwC

• Stepping Into the Cockpit: Redefining the Role of Finance in the Digital Age

Joe Radtke

• Market Intelligence: How to See What Your Competitors Are Up To

Deepak Ramanathan

Fractal Analytics

• Predictive Analytics: Bringing Price Elasticity Concepts to P/C Insurance

Veena Ramani

Ceres

• Insurance Boards: Time to Act on Climate Change

Francois Ramette

PwC

• How to Win in Today’s U.S. Commercial Lines Market
• Commercial Underwriting: From Strategy to Execution

Lisa Rangel

• How to Protect Your Career and Handle an Executive Layoff With Success

Amit Ranjan

• Navigating the Fourth Industrial Revolution With Insurance-Managed Services

Anand Rao

PwC

• Four Types of Artificial Intelligence: How to Decide Which One to Apply to Commercial Insurance Decisions
• Man and Machine: The Future of Insurance Work and Workforce
• Artificial Intelligence in Commercial Insurance
• Artificial Intelligence in Personal Insurance: ChatBot Agents, RPA ‘No Shoring’ AdminBots and More
• Stepping Into the Cockpit: Redefining the Role of Finance in the Digital Age

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Steve Rasmussen

• Relationships Remain the Required Human Element of the Industry: Nationwide’s Rasmussen

Brian Ray

• 3 Reasons Leaders Can’t Keep an Open Mind

Sharmila Ray

Vertafore

• 3 Ways InsurTech Software Convergence Can Boost Customer Service and Business Growth

Peter Reed

• How to Build a More Diverse Leadership Pipeline in the Insurance Industry

Michelle Reed

Akin Gump

• Cyber FICO Ratings Could Benefit Insurance Underwriting in Multiple Ways

Bernard Regan

• Carrier Alert: InsurTechs Pose Third-Party Vendor Security Risks

Matthew Reid

JBA Risk Management USA

• U.S. Flood Risk Remains Poorly Understood, Plus 4 Other Lessons From Hurricanes Harvey and Irma

Robert T. Reville

• What Is the ‘Next Opioids’ and What Will It Mean for Casualty Insurance?
• Liability Long Tail Could Get Longer
• ‘Underwriting by Google’ Leads to Wrong Answers on Autism Drivers
• Risks and Non-Risks in the Obesity Epidemic: Praedicat Analysis
• Latency Catastrophe and the Occurrence Form

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Jeff Rielly

Insurity

• Software Solution Development Tools—Sounds Good, But…

Sean Ringsted

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• International Capital Standards: A Risk Management Mirage

Manuel Rios, President & CEO, American Modern Insurance Group

American Modern Insurance Group

• CEO Viewpoint: Winning the War for Talent to Harness the Full Power of Predictive Analytics

Ira Robbin

• Predictive Modeling Pitfalls
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• Predictive Modeling: A Breakdown
• What’s Wrong With a Solvency II Approach to P/C Solvency Regulation?

Chantal Roberts

• What Do Power Outages, Wildfires and Vaping Bans Have in Common?

Craig Robinson

Xuber

• Big Data Analytics: What Are You Waiting For?

Jason Rodriguez

• Decoding the Hidden Value of Unstructured Text Data
• Text Mining Illustrative Example

Gretchen Roetzer

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• Crop Insurers Upbeat Despite Drought Conditions, Underwriting Losses: Fitch

Joy Rohde

• The Impact of New Disbursement Options for Insurers

Marc Roloson

• How to Keep Top Talent After an Acquisition

Phil Rosace

• How Cyber Accumulations Affect Insurers’ Books

Linda P. Rosen

• What Happens in Math Class Impacts The Bottom Line; Addressing the STEM Skills Gap

Hilary Rowen

Sedgwick LLP

• Enterprise Risk Reporting: The New ‘Form F’ Requirement Is Coming

Max Rudolph

Hanover Stone Solutions

• P/C Carrier ERM Programs Need Strategic Risk Analysis, Scenario Testing

Mark E. Ruquet

• Commercial Auto: Profitability Issues Remain, But There’s Light at the End of Tunnel

Marisa Ruscitto

• Systems Integration: Leave Patchwork Solutions Behind

Chuck Ruzicka

Novarica

• IT Outsourcing Trends and Best Practices

Ann Marie Sabath

• Surround Yourself With People You Want to Be Like

Oleg Sadykhov

• Agility Guide: A How-To for Navigating Tech Transformations

Frank Salerno

• The Problem With Hiring According to a Particular Type
• Little Things Come up Big in a Relationship
• Are You Managing Your Relationships?
• You Are Going to Die
• Reputations Lost: Lessons for Insurers From Other Industries

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Heather Salg

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• 3 Things Insurance Carriers Need to Know Before Entering Colorado

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PCI

• Washington Outlook: PCI’s Agenda for 2017

Timothy C. Sansone

• How Institutional Clients Have Improved the Practice of Law

John Sarich

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• Insurance Distribution Is Evolving Into a Core System

Atanu Sarkar

• Chloe and Insurance: A Love Affair

Maurizio Savina

RMS

• Europe Flood Risk: A New Growth Opportunity for the Industry

John Schaefer

AAM

• Wanted: Expert Asset Managers to Reshape Insurer Investment Portfolios

Diana Schaffner

Akin Gump

• Cyber FICO Ratings Could Benefit Insurance Underwriting in Multiple Ways

Sandra Scharf

• Are You Leadership Material? ‘Executive Presence’ Defined

William A. Schiemann

Metrus Group

• Why Your Best Talent Is Leaving—and Four Ways to Win Them Back

Patrick G. Schmid

• Ignore the Naysayers: Blockchain’s Potential Touches Every Aspect of Insurance

Zack Schmiesing

Verisk Analytics

• Data Quality and the Commercial Property Insurance Marketplace

Brian C. Schneider

Fitch

• Disciplined Exposure Management Helps Reinsurers Absorb 2017 Catastrophes: Fitch
• Reinsurance M&A Intensifies in Competitive Market Environment
• Market Pressures Require Reinsurer Response

Mike Schnur

TigerRisk

• Consolidating Reinsurance Towers to Gain Efficiencies
• Opinion: The Reinsurance Market Needs More Distribution, Not Less

Kurt Schulenburg

Ernst & Young LLP

• Critical Considerations for Integrating Underwriting and Policy Administration Systems

Karl Schulz

• The Great Revival: The Return of Bad Faith Litigation in the United States (Part II)
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Marcel Schwantes

Leadership From The Core

• ‘Trust Falls’ Don’t Work: Understanding the Real Building Blocks of Corporate Culture
• Leader-Leader vs. Leader-Follower Cultures: How Great Leaders Share Leadership
• How Great Leaders Lead
• How Great Leaders Build Community
• Developing People: It Matters to Great Leaders

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Joseph Sebbag

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• Integrating Reinsurance Management System with Core Systems Reduces Risk

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• Investment Strategies: Consider Asset Mix Alternatives
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Sim Segal

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• Top 10 Questions Boards Should Ask About Enterprise Risk Management

Amanda Seidler

• How to Attract Millennials and Overcome the Looming Talent Shortage

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StoneCastle Cash Management, LLC

• NAIC Alert Forcing Insurance Companies to Rethink Cash Strategy

Ruth Sencio

ReSource Pro

• Forget Millennials—Think Talent Innovation

Jerry Shafran

Compliance Assurance Corp.

• Beyond Market Conduct Exams: How to Establish a Compliance Culture at a P/C Carrier

Sajan Shah

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• Blockchain and Disruptive Insurance Technology

Samit Shah

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• Could Cyber Insurance Benefit From Government Regulation?

Robert B. Shapiro

Carlton Fields

• The Next Tsunami: Cybersecurity for P/C Insurers

Wendy Shapss

FTI Consulting

• Purchase Price Disputes: Structuring Earnouts to Minimize Risks
• Pricing Insurance M&A Deals: Disputes Minimized With Deep Dive Due Diligence

Maryanne Sherman

• Building a Specialty Carrier: Does Culture Beat Strategy, or Is Culture Strategy?
• It Takes a Leap of Faith, Says InsurTech Founder
• CEO Interview: Metromile Shaking Up the Auto Insurance Industry With a Lifestyle Product
• Hippo Insurance’s CEO Looks Back on ‘A Banner Year’
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David S. Sherwood

• Strategies for Coping With a Tsunami of Regulations

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• The Act of Automation: Proven Technologies Streamline Reconciliation and Reduce Risk

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• Why Writing Small Business Takes Thinking Big

Stuart Shipperlee

Litmus Analysis

• Soft Market Strategies: Is It Time for Reinsurers to Shrink Intentionally?
• Rating S&P’s New Method: Transparency Improved, But Execution Consistency Falls Short

Eran Shir

• How AI Will Revive Auto Insurance

Bret Shroyer

Valen Analytics

• The Importance of Soft Skills in Data Science
• Predictive Model Monitoring: Signs That Your Model Needs an Upgrade
• Measuring Embedded Portfolio Profit With Predictive Analytics
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Nick Shutwell

• How to Be Tech-Friendly Without Losing the Human Element

Mike Siegel

Goldman Sachs Asset Management

• Too Much Capital, Too Little Return
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Adam Sills

CapSpecialty

• Channeling Disruption: Why Underwriters Need to Rally Around Small Biz Insurance Brokers

Daniel Simnowitz

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• Implications of NYDFS Regulations on Cyber and D&O Exposure

Piyush Singh

• Misclassification Impedes Insurers’ Ability to Underwrite Risks

Subhankar Sinha

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• Blockchain and Disruptive Insurance Technology

George Skaff

Nuance Communications

• How Esurance Modernized Its Digital Customer Engagement Program

Patrick Smyth

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• Stepping Into the Cockpit: Redefining the Role of Finance in the Digital Age

David Snyder

PCI

• 2016 Watch: Solvency II and Other International Issues You Should Care About
• Let the Sunshine In
• Insurance Trade Agreements Are Good for Consumers and Markets: PCI Opinion
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Klayton Southwood

• Full Power of Data-Driven Analytics Still Largely Untapped by Insurers

Neil Spector

Verisk Insurance Solutions

• Fresh Strategies, Experience, Tech and Innovation Can Help Insurers Succeed
• Retention With Profit: Best Practices for Auto Underwriting

Pat Speer

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• Top 2014 P/C Trend: Investment in Mobile Agent Tech Lags as Carriers Focus on Gen Y

David Squibb

Xpertdoc

• Culture Clash: Marrying Traditional Insurance Businesses With Startup Benefits

Matt Stahl

FTI Consulting

• How to Develop a Robust Risk Appetite Statement

Susan T. Stead

Bailey Cavilieri LLC

• Are Carriers Facing a Paper Bias for Notices of Cancellation and Nonrenewal?
• Is FIO About to Step Into Data Collection?
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• Will HUD’s Disparate Impact Rule Have Say in Ratemaking?

Scott Stephenson

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• Verisk CEO: Emerging Tech’s Innovations for Insurers

Jennifer Stevens

Swiss Re

• Property Events Create Emerging Risks for Casualty Insurers

Rick Stoll

• Five Leadership Lessons From an Insurance Industry VP

Brian Stoll

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Lorraine Stomski

Aon Hewitt

• How to Build Strong Leadership Development Programs

Scott Stransky

AIR Worldwide

• What Might a ‘Cyber Andrew’ Look Like?
• The year of the roof: Stemming losses from hail and other severe thunderstorm components

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Blue Rock Consulting

• Nonorganic Growth Strategies: Building Niches With Lift-Outs & Bolt-Ons

Kurtis Suhs

Ironshore

• Coverage Innovation: Why and How Ironshore Developed a Cyber Warning Endorsement

Patrick Sullivan

Carpe Data

• Challenge Accepted: Sorting, Scaling and Applying Web Data for Insurance

Karin Sullivan

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• Improving Claims Legal Management Effectiveness With Advanced Analytics

Steve Sumner

Oliver Wyman Actuarial Consulting

• The 10 Do’s and Don’ts of the ORSA Summary Report

Alex Sun

• Will Emotion AI Make Human P/C Claims Adjusters Obsolete?
• How Humane Automation Leverages Claims Technology for Better Outcomes
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Tom Super

• Auto Insurance Customer Loyalty Is Declining
• J.D. Power: Why Lemonade’s Policy 2.0 Matters
• Why Insurance Headquarters Must Evolve

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J.D. Power

• Shopping With Assisted Online Chat Helps Drive Close Rates
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• The Next Tsunami: Cybersecurity for P/C Insurers

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• Open for Business: Analytics Bring Workers Comp Cover to SMBs, Says Pie Insurance CEO

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• How Migration Patterns and Millennials Will Impact Carriers in 2019

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• UBI Insurance Is Not Usage-Based. Sorry, Not Sorry!

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• Political Risk on the Rise: Risk Management in the Age of Artificial Intelligence

Paresh Thakrar

• Insurance Linked Securities in 2019: Asking the Right Questions

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• U.S. P/C Insurance M&A Gaining a Foreign Flavor
• Liability Insurance At The Inflection Point: Conning Analysis

Abraham Thomas

• Insurers: The First and Next Alternative Data Innovators?

Wesley Todd

CaseGlide

• The Three Ways Technology Can Transform Claims and Legal Expenses Into Valuable Assets
• How to Win Big With Predictive Claims Analytics: Six Steps for Insurance Executives
• Back to the Future: How Claims Execs Can Use Analytics to Become Experts on Their Pasts
• Claims Innovation: How Your Company Can Use Legal Document Automation to Win Big

Luba Tolkachyov

Gravity

• Why Asian-Americans Could Be Ideal Insurance Customers

Jim Toole

FTI Consulting

• Realistic Steps for Improving Your Return on Insurance Data
• FTI Consulting Client Example: Building a More Profitable Customer
• Insurer Risk Management: Time for the KISS Approach
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Angus Toon

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• FASB, IASB Proposing ‘Transformational’ Changes in Insurance Accounting

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• Insurer CEOs Confident On Growth Prospects; Lag On Fundamental Strategy Shifts: PwC

Charlie Turri

• Building the Right Tech Culture

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Willis Re

• Measuring Risk in the Cyber World

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Chromium

• Moving Past ‘Boring’: How P/C Carriers Can Foster a Silicon Valley-Inspired Culture
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• Executive Viewpoint: In 2020, InsurTechs Will Lead the Way

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• Agile or Waterfall: Which Deployment Makes the Most Sense for Insurance Carriers?

Jeff Waters

RMS

• How U.S. Inland Flood Became a ‘Peak’ Peril

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• The Future of Insurance Has Brokers at Its Heart
• How a Confluence of Generations Is Leading Our Industry Into the Future

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DW Simpson Global Actuarial & Analytics Recruitment

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Tom Wetzel

Wetzel and Associates

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The Jacobson Group

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