Leadership & Strategy

Japanese Firms Rely Largely on Insurance in Plans for Increasing Floods

Japanese companies have contingency plans for the floods that increasingly drench this island nation, but most have done little to fortify facilities, relying instead on insurance and securing ...

Virtual Currency Firm Gemini Launches In-House Insurer to Boost Crypto Asset Cover

U.S. virtual currency firm Gemini Trust Company announced on Thursday that it has launched its own insurance unit to boost coverage against theft of crypto assets. Gemini's new in-house insurer, ...

Machine Learning Today and Tomorrow

It is difficult to open an insurance industry newsletter these days without seeing some reference to machine learning or its cousin artificial intelligence and how they will revolutionize the ...

The Latest Launches From Sompo/Slice Labs and FRISS/Snapsheet

Sompo Holdings and Slice Labs are partnering on a product in Thailand. FRISS will be working with Snapsheet to provide technology designed to enhance the claims process.

Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture

Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...

Remaking AIG: CFO Describes Changes in Underwriting, Distribution and More

When American International Group's chief financial officer spoke about "managing change in an evolving insurance industry" at a rating agency conference in November, Mark Lyons focused much of his ...

Lloyd’s Performance Management Director Will Step Down; HR Chief Named

Lloyd's of London said that Jon Hancock has decided to step down as performance management director in 2020. At the same time, Lloyd's also announced that Julia Tyson has been named chief human ...

Hiscox and CyberCube Form a Partnership Deal

Hiscox plans to use technology developed by cyber risk analytics company CyberCube to generate better insight into potential systemic cyber risk. The partnership deal gives Hiscox access to ...

AI Adoption High But Staffing an Obstacle for Carriers

Sixty-two percent of carrier professionals recently surveyed said their companies have already adopted artificial intelligence and machine learning initiatives, but a high percentage of those ...

Before Seeking a Raise, Talk to Colleagues About What They’re Paid

Nearly everyone in corporate America contemplates asking for a raise at some point in their careers. Some people pull back from asking for more money, however, wary of how a supervisor or CEO might ...