2026 Insurance Operations Leaders Trends Report

Budgets are up, optimism is high, yet insurance ops teams have never felt more stretched. What's going on?

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Why Agents Place Business Elsewhere (and What Carriers Can Do About It)

The experience carriers deliver to their distribution partners increasingly influences where business is ...

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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The Evolution of Forms: How GenAI Is Powering Smarter Insurance

Forms are the foundation of every insurance product. So why does managing them still feel like a ...

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Lessons Learned in the Insurance AI Journey

Considerable resources are being poured into AI initiatives across the industry, but the hardest-won lesson is clear ...

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Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims

Rising repair costs and fragmented data are making auto claims recovery harder than ever ...

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Future-Proof Your Platform: What Insurers Should Prioritize Now

Most core platforms come with plenty of features. Few were built to absorb new data sources, new business models, and…

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The Physical Risks Behind the AI Data Center Boom

In this episode of Between the Lines with Elizabeth Blosfield, the Head of Swiss Re Institute and the Head of…

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Self-Driving Car Crash: Who Pays if Algorithms Are at the Wheel?

Join us Tuesday as experts discuss how ongoing tech evolution and regulatory changes influence the long-term risk profiles of self-driving…

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How the Data Center Boom is Reshaping Insurance Risk

In this episode of Between the Lines with Elizabeth Blosfield, we’ll examine why these facilities are becoming a ...

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The AI On-Ramp: Unlock the Value of AI by Partnering w/ an Insurance BPO

Policyholders demand 24/7 empathetic service, but for small and midsized carriers, AI adoption still feels risky ...

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Improved Territory Definition: Pricing Auto Risk Beyond the Zip Code

See how a granular, location-based view of risk leads to more accurate and competitive auto pricing ...

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The Rating Implementation Edge: How to Reduce the Burden of Rating Implementation

See how to close the gap between ISO filing and production rating ...

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