2026 Insurance Operations Leaders Trends Report

Budgets are up, optimism is high, yet insurance ops teams have never felt more stretched. What's going on?

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Less Fraud, More Recovery: Digital Tools Are Transforming Auto Claims

Rising repair costs and fragmented data are making auto claims recovery harder than ever ...

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Building Insurance Applications Faster (Without Creating a Compliance Black Box)

AI accelerates insurance software development, but generic code tools create code that is difficult to trace, test, explain, and govern.…

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Protecting Insureds When the Cloud Goes Dark (A Risky Future Webinar)

Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant ...

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AI Claims Agents for Carriers: What They Are and How They Work

Early adopters are posting measurable results across cost, speed, and customer experience ...

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The AI On-Ramp: Unlock the Value of AI by Partnering w/ an Insurance BPO

Policyholders demand 24/7 empathetic service, but for small and midsized carriers, AI adoption still feels risky ...

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How Insurance Carriers Can Turn Data into Action

Insurance carriers are sitting on more data than ever—but turning it into profitable growth is another story ...

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Securing the MGA Future: 2026 Workforce and Technology Report

With insights from 185 MGA professionals from all levels, this report takes a deep dive into ...

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Modernization Playbook: 4 Ways to Deliver More With the Team You Already Have

This practical playbook outlines four high-performance low-code approaches to modernize around your existing technology—without waiting for a costly, high-risk replacement…

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Why Agents Place Business Elsewhere (and What Carriers Can Do About It)

Every delay, every duplicate entry, and every unanswered question shapes ...

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Improved Territory Definition: Pricing Auto Risk Beyond the Zip Code

See how a granular, location-based view of risk leads to more accurate and competitive auto pricing ...

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Self-Driving Car Crash: Who Pays if Algorithms Are at the Wheel?

Join us Tuesday as experts discuss how ongoing tech evolution and regulatory changes influence the long-term risk profiles of self-driving…

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How the Data Center Boom is Reshaping Insurance Risk

Learn what insurers can do to manage this emerging risk ...

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The Art of Negotiation: How to Lower Claims Costs by Controlling Social Inflation Internally

In more than 98% of litigated claims, the financial outcome comes down to negotiation — not trial. Yet across the…

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The Evolution of Forms: How GenAI Is Powering Smarter Insurance

Forms are the foundation of every insurance product. So why does managing them still feel like a ...

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