The most popular articles and news offered by Carrier Management.

Could One of These Men Be AIG’s Next Leader?

It’s been 17 months since activist Carl Icahn started targeting American International Group Inc.’s Chief Executive Officer Peter Hancock, faulting him for the company’s sluggish returns and ...

Forget Millennials—Think Talent Innovation

By 2018, we can expect 25 percent of the current insurance workforce to retire, creating 400,000 open positions for which there are no ready replacements. That is the first takeaway of the 2016 ...

When Egos Get in the Way: A Guide for New CEOs

Yesterday’s chief executive officers achieved success overseeing an organization in a fairly predictable environment. On well-understood business platforms, they had clear sight into market ...

AIG CEO Hancock Lost Confidence of Many on His Team

Before he lost the confidence of big-name investors and his company’s board members, Peter Hancock squandered the faith of many of his staff. It was November 2015, after a disappointing quarter for ...

Stop Wasting Your Money on Customer Experience

Faced with increasingly commoditized markets, more and more insurers are launching customer experience improvement programs to differentiate themselves. However, there’s something many of these ...

Lessons On Value and Innovation

My neighbor has Hank Greenberg inscribed on one of his balls; he is inordinately proud of this. You might say he’s a fan. The circumstances under which I discovered my neighbor’s asset need not ...

Tips for Breaking Into the C-Suite

There’s no one-size-fits-all approach for getting on the C-suite shortlist, but there are some steps you can take to help raise your chances, says a recent Harvard Business Review article from ...

Utica National: Circling for Profitable Growth

Headquartered in New Hartford, N.Y., Utica National Insurance Group consists of 19 companies. Its products include auto, home and specialized markets such as graphic arts, educational, religious ...

Are Fears of a Brexit Exodus Overblown?

Depending on who you talk to, 232,000 U.K. jobs will be headed out the door after Britain withdraws from the European Union. Or it could be as few as 4,000. The range of forecasts -- from the ...