Insurers are famously slow to sign on to emerging trends and technology. This cultural tendency to take the long view is often helpful, as actuarial science plays out over years if not decades.
Executive Summary
From integrating business and technology strategies to prioritizing human connection, AI is the competitive lever that will define insurers' success in 2026, according to Cognizant's Craig Weber and Tim Queen.The recent emergence of AI is a rare exception. What started as a parlor trick, a technology-driven successor to the Magic 8 Ball, has quickly become the animating force behind industry conversations.
We believe this enthusiasm is rational due to AI’s unique applicability to the data-driven world of insurance and its suitability for solving some of the industry’s most vexing problems.
