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QBE NA Reveals Its Identity With Jones at the Helm

For Todd Jones, a great moment comes when a former client from his days at Willis Towers Watson calls and wants to do business with him. Now, as chief executive officer of QBE North America, Jones ...

Not Magic, But Design Thinking Works

There is so much talk about the need for the insurance industry to innovate. More and more emphasis is being put on innovation. Heck, even AM Best has decided that it needs to assess innovation as a ...