The most popular articles and news offered by Carrier Management.
Top Content
Hands Still Tied at Lemonade, CEO Says
When two InsurTech watchers tallied up underwriting results for Lemonade recently to conclude that the company's annual "Giveback" to policyholders' selected charities might shrink in coming years, ...
25 Tips for Leaders: Managing Yourself
Insurance executives are bombarded with self-improvement advice—articles pushed to their smartphones and emails flooding their inboxes hyping books and courses that promise to pave the way to ...
Bigger and Redder: A Look at Q1 ’18 for Lemonade, Other InsurTech Carriers
The three independent U.S. InsurTech startups whose 2017 full-year results we profiled in April continue to grow rapidly in early 2018. But so far that has meant more red ink. Results that are bigger ...
Q1 Loss Ratios Unsustainably High for InsurTech Carriers Root and Metromile
Considering differences in "share of voice" commanded by InsurTechs Lemonade and Root, a surprise of first-quarter 2018 is the fact that the Columbus, Ohio-based Root has squeezed past Lemonade in ...
Isolate ‘Bad Apple’ Employees to Protect Company Morale and Performance
Toxic employees, or "bad apples," can spread negativity and dysfunction, diminishing the performance and morale of an entire company. If they can't be reformed or fired right away, one way executives ...
InsurTech Next Insurance Transforms From Digital Agency to Carrier
Next Insurance debuted in 2016 as a digital insurance agency for small to medium-size businesses. Today, the California startup officially announces its new status as a licensed insurance carrier, ...
CNA Formally Launches Shiny New HQ
CNA moved into a new state-of-the-art global headquarters, marking its official opening on June 1. The Chicago-based insurer's new space at 151 North Franklin Street in Chicago's Loop business ...
Talent Gap Fix: Why Remote Workers Can Be Your Best Business Advantage
With a serious shortage in talent happening within the insurance industry, carriers are straining under the weight of too much work and too few employees, a problem that will only deepen as more ...
4 Ways Execs Can Increase Underwriters’ Embrace of Predictive Analytics
This is the second in a series of articles by Valen Analytics looking at the hurdles that insurers must overcome to effectively implement and gain value from data analytics programs. After deciding ...
Nowhere to Hide in Open Offices With Glass Walls; UK Study Reveals New Stresses for Workers
New offices, designed to be more open and collaborative settings, are making office workers more image-conscious, and they may create special stresses for women, according to research announced ...
Dispatches From InsurTech Survival Island: Five Takeaways From Statutory Financials (Part 1)
"All the insurance players will be InsurTech" is a phrase we have uttered on many occasions in the past few years, but some InsurTechs have chosen to be insurers. Real insurers. Which means they file ...
J.D. Power: Why Lemonade’s Policy 2.0 Matters
Recently, well-known InsurTech startup Lemonade announced the launch of a new product initiative called Policy 2.0. According to Lemonade, the project is meant to simplify the language within a ...
Dispatches from InsurTech Survival Island: Five Takeaways From Statutory Financials (Part 2)
Statutory financial statements are painting an unattractive picture for three InsurTechs that have chosen to become real insurers so far. In Part 1 of this three-part article, we revealed that loss ...
Executives On the Move at AmTrust, Chubb and Everest Re
AmTrust Financial Services has a new Group chief Underwriting Officer. Chubb appointed an executive to lead the financial lines arm of its Overseas General Insurance division. A former Chubb ...
Executives On The Move at PURE and CNA
The PURE Group of Insurance Companies promoted two executives to lead its claims and risk management divisions. CNA appointed a former AIG executive to the newly created position of senior vice ...
Who Will Allianz Acquire Next? There Are Plenty of Potential M&A Targets
A $94 billion financial behemoth is keeping the market on tenterhooks about its next move. Europe's largest insurer, Allianz SE, is in the early stages of evaluating a variety of potential ...
The Downside of Feeling Powerful
Most of us strive to climb the corporate ladder and gain power in the workplace, but there may be a downside, according to a new post on the LSE Business Review blog from The London School of ...
Executives On The Move at XL Catlin, BHSI, Munich Re and Guy Carpenter
XL Catlin announced two new executive appointments. Berkshire Hathaway Specialty Insurance has a new leader for its Australasia unit. Munich Re America appointed a rising executive to a newly created ...
For Insurers, Performance Measures Based on Efficient Frontier Analysis May Work Best
Insurance is a unique business, especially when it comes to measuring the performance of a company. Businesses in most industries have a precise knowledge of the cost of their product at the time ...
Cyber Insurance Premium Growth Will Soon Outpace All Other Sectors
Cyber insurance premium growth will outpace all other sectors within three years, according to a division of Aon plc. Aon Inpoint, Aon's data, analytics, engagement and consulting team, found that ...
Leadership and Legacy: When Enough Is Enough at the Top
When to retire is one of the toughest decisions for any executive to make. For a CEO at the top of the pyramid, the decision is rife with complexities. Not only must the CEO relinquish day-to-day ...
Watermark Consulting Study: Insurance Customer Experience Leaders Extend Their Edge Over Laggards
Insurers that earn jeers from their customers are falling further behind the ones that earn cheers. That's the key takeaway from Watermark Consulting's 2018 Insurance Customer Experience ROI Study. ...
3 Tips for Commercial Insurers Pursuing Technological Change
Commercial insurers, like other carriers, are gearing up for some major technology-driven transformations. Here, we list three ways that insurers can ready their organizations for the changes to ...
Make Meetings More Effective
Meetings are a necessary evil for any organization, but they sometimes seem to offer more hassle than value. In a new Harvard Business Review article, corporate trainer Paul Axtell offers advice on ...
Industry Power Center: Distribution and Services, Not Underwriting
The former chief executive of an insurance company believes the center of value of the property/casualty industry has shifted away from one of the activities that would seem to define an insurance ...
P/C Insurers, Reinsurers Face Earnings Volatility Due to New Accounting Requirement: Fitch Ratings
Many insurers and reinsurers are facing some earnings volatility in 2018 due to a change in accounting requirements for equity securities, Fitch Ratings said in new market commentary. According to ...
Executives On The Move at Farmers Insurance and Liberty Mutual
Farmers Insurance promoted from within to appoint its new chief claims officer. A Liberty Mutual executive was promoted to lead a National Insurance Specialty Unit that provides coverage for large ...
Confusion Reigns: Insurers Still Unclear on Cyber Business Interruption Risks, PLUS Panelists Say
Although the insurance industry may have had plenty of time to wrap its mind around managing physical property threats, what about the growing area of non-physical threats? This question was raised ...
How MetLife Is Tracking Customer Sentiment With Analytics
The property/casualty business provides countless examples of initiatives to leverage data and analytics to improve agency relations, new business acquisition, underwriting and rating, and claim ...
Where Carriers Fall Short of Agents’ Expectations: Channel Harvest Survey
There appears to be a misalignment between carrier performance and independent agents' expectations in both personal and commercial lines, according to a new survey. In commercial lines, agents ...
I Kind of Like Policy 2.0
If you're like me, it's pretty easy to get into a groove with work. Once you get used to a job, you kind of feel out the schedule and the flow. You start to figure out what works for you and what ...
Traditional Insurers Rank Higher in Digital Competence, But InsurTechs Gaining Speed: Gartner L2 Study
Traditional insurers dominated the field in a new study analyzing digital competence—but InsurTechs are fast on their heels. The Gartner L2 Digital IQ Index surveyed 49 insurers operating in the ...
Convergence of Tech and Insurance Will Transform Rather Than Disrupt Industry: Munich Re’s Hochburger
The insurance industry is experiencing a convergence with technology that is transforming the way it develops products, underwrites, prices and sells policies, and services its customers. This change ...
Carriers Still Don’t Get Dinged Much From Distracted Driving Costs: Analysis
Insurance companies are finally putting a price on the risk of distracted driving, and it's relatively cheap. Last year, a ticket for using a mobile phone while driving added $226 to the average ...
Creating Separation: The Secret Recipe For Building Competitive Advantage
Ours is a competitive industry and in a changing world which has added online multi-carrier marketing, multi-distributional selling (including those who are competing directly with their own ...
Amazon’s Rumored Interest in Home Insurance Put Into Perspective
As the largest U.S. insurers gathered at the Marriott Marquis hotel in Times Square to discuss the prospects for their industry, a threat to that future emerged from the nation's other coast. ...
Should AmTrust Go Private at the June 4 Shareholder Vote? Both Sides Weigh In
Supporters and opponents of AmTrust Financial Services' bid to go private are making their case before the proposal goes before stockholders for a vote in just a couple of days. On May 29, AmTrust ...
What Concerns Regulators About Data Analytics
In dystopian fantasies, artificial intelligence and robots take over the world, acting on their own and becoming completely uncontrollable for their human creators. We're not there yet, and may never ...
How Horace Mann Increased Customer Satisfaction Through Claims Segmentation
Increasing customer satisfaction and improving efficiency of operations are important for anyone seeking to serve a niche market of discerning K-12 public school educators. Thus, Horace Mann ...
Executives On The Move at Chubb, JLT Specialty USA and Mt. Logan Re
Chubb beefed up its Energy Industry Practice with two new leadership appointments. JLT Specialty USA, appointed a seasoned executive to its U.S. Aerospace Team. There's a changing of the guard in ...
Merger On Their Minds: Most Insurance Execs On the Hunt for Deals, KPMG Says
Eighty-one percent of insurance executives surveyed for a new report from KPMG International said they expect to seek at least one and as many as three acquisition targets or partnership ...
Icahn’s On Board: AmTrust Agrees to Go Private With Enhanced, $2.95B Buyout Offer
U.S. insurer AmTrust Financial Services Inc on Thursday agreed to be acquired by a group of investors for a sweetened $2.95 billion deal that also helped secure the support of dissenting shareholder ...
Reflections of a Middleman
Praise rarely rains down on the middleman. The role is frequently trivialized and unfairly characterized as adding an extra layer of cost without also adding value. Since the advent of sales inserts ...
Actuarial Analysis of Automated Vehicles: How Much Premium Discount Is Justified?
The advent of automated vehicles (AVs) has been variously described as a cultural watershed moment that will change society in deep and meaningful ways, or as an overhyped flavor of the day—and ...
Marine Insurance Blockchain Makes Its Debut
A blockchain that is said to be the first for $30 billion marine insurance is now in commercial use, according to a coalition of technology, insurance, marine and consulting businesses. EY, ...
Industry Shocker: Reserves Still Adequate
Although analysts at Conning didn't actually use the word "shocked" in their latest report on the property/casualty industry's loss reserve position, the title of the report—and the image on the ...
Ryan Specialty Group Launches Reinsurance MGU RyanRe
Ryan Specialty Group LLC is expanding its managing underwriting strategy with the launch of reinsurance managing general underwriter RyanRe Underwriting Managers, or RyanRe. Working through ...
MAPFRE To Exit NY, NJ Markets; Strikes Deals With Plymouth Rock
MAPFRE Insurance has entered into definitive agreements with affiliates of The Plymouth Rock Company to exit the states of New York and New Jersey as part of MAPFRE's previously announced strategy to ...
InsurTech Investment Deals Hit New High in Q1: Willis Towers Watson
InsurTech investment deals reached a new high in the 2018 first quarter, with older insurers and reinsurers increasingly committing financing right along with traditional venture capitalists, Willis ...