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Retail Workers Consider Quitting Due to Safety Concerns Ahead of Holiday Shopping Season
A majority of American retail workers (57 percent) report feeling unsafe going into the peak holiday shopping season, according to Motorola Solutions' second annual U.S. Retail Worker Safety Report. ...New Hampshire High Court Invalidates GEICO Underinsured Claim Provision
A claim provision requiring insureds to seek underinsured benefits from their auto insurer within three years of an accident is unenforceable in New Hampshire because it restricts the insureds' right ...Bumps Ahead as Disruption Drives Changes in Auto Insurance
There is no doubt the auto insurance industry is in a state of flux. Rising repair costs, poor driving behavior and advancing auto technology has disrupted the market, ...
Quantifying Social Inflation: How Swiss Re Developed an Index
Swiss Re Institute (SRI) made a significant contribution to the literature on social inflation and its impacts on insurers, reinsurers and their customers with the calculation of a new measure—a ...Defense Lawyer’s Perspective: Connecting Insurers, Promoting Plaintiff-Style Solidarity
Back in 2018, there weren't too many insurance professionals talking about social inflation.
William ...
Why Homeowners Insurers Are Losing Money: Roofs Matter, Not Just Rates
Rate hikes haven't been enough to bring profits to U.S. homeowners insurers, according to a new analysis from Aon, which finds that returns-on-equity for a group of homeowners insurers studied are ...Hiring for Attitude: What Sets Lemonade Apart
An executive speaking at Lemonade's Investor Day late last month took investors behind the scenes to watch some of its AI bots in action. The point of the demonstration, however, was to do more than ...So…Where Are We Now? VC Viewpoint on InsurTech Funding Trends
Long seen as ripe for innovation, the insurance industry attracted significant attention from venture capital investors over the last few years. A renewed focus on ...
Unite and Conquer: How the Insurance Industry Can Deflate Social Inflation
At one of the early meetings of American Legal Connections, Rich Henderson, a senior vice president for reinsurer TransRe, bumped into a concerned client from a hospital ...
The Evolving GenAI Journey: Three Ways the Technology Is Impacting P/C Insurance
It is difficult to recall many technologies that have ascended from such relative obscurity to becoming a top agenda item driving conversations across sectors as rapidly ...
Triple Threat Targets More Than 30,000 U.S. Homes: CoreLogic
Year-round extreme risk from three natural disasters threatens more than 33,000 homes in the U.S., according to the latest analysis by CoreLogic. Hurricane wind, wildfire and inland flood are the ...Commercial Lines Profit Growth: Execution Matters More Than Portfolio Mix
It is "how" commercial lines carriers execute their underwriting strategies, not "what" lines they write that is key to profitable growth for top performers, according to new research from McKinsey. ...Underwriters Wary of PFAS Amid ‘Superstorm’ of Litigation, Regulation
As litigation and regulation increase around per- and polyfluoroalkyl substances (PFAS), insurance underwriting is tightening across lines. Insurance professionals who ...
When the Boss Doesn’t Want to Hear About Your Stress
Employees who struggle with stress on the job will often get help from mental health and stress management resources provided by their employers.
What is the secret to an insurance claims experience that satisfies customers? For years, J.D. Power has conducted surveys and curated ... Social inflation is at the heart of rising claims severity trends showing up on the books of casualty insurers and reinsurers, industry representatives agree. Companies exploring the option of letting employees work four days a week hope to reduce job burnout and retain talent seeking a better work-life balance, according to ... Claims professionals need to adapt to the AI evolution at a fast pace as the same technologies used to fight claims fraud are also being used to perpetuate it, according ... Historically, insurance has had a reputation as an industry slow to embrace change. However, it's safe to say that technology and customer expectations are leaving ... Louisiana's newly enacted House Bill 672 has introduced a wave of regulatory changes that specifically target managing general agents (MGAs) operating within the state. ... With the vast majority (91 percent) of insurance companies already investing in AI or planning to in the next five years, it's not surprising that nearly 7 in 10 ...Four Arrested for Insurance Fraud in Fake Bear Attack
In an event that could be dubbed stranger than fiction, four California residents were arrested on charges of insurance fraud when they claimed fake bear attacks damaged their Rolls Royce. The ...Swiss Re Execs Sleeping Well After $2.4B Q3 Reserve Boost
While a $2.4 billion boost in loss reserves for the third-quarter will help Swiss Re's executives sleep better on a bigger cushion, across the industry, worsening trends in U.S. liability loss costs ...Allstate Thinks Outside the Cubicle With Flexible Workspaces
After ditching two-thirds of its office space and selling its Chicago headquarters, Allstate Corp. realized that even employees who prefer working remotely still need a place to gather with their ...Safeco to Take Personal Lines Renewal Business of Main Street America
Liberty Mutual's Safeco Insurance has agreed to take the personal lines business of Main Street America, marking the second time in two months that Safeco has stepped in to assume a personal lines ...Allstate October Catastrophe Losses of $286M Include Milton, Helene
Allstate today said it estimated pretax catastrophe losses of $286 million for the month of October. Losses during October included $102 million, pretax, from Hurricane Milton as well as $144 million ...Claims Satisfaction Leaders Reveal Secrets to Success
A New Claims Playbook: United and Street Smart on Litigation Demands
The Benefits of a Four-Day Workweek
Having It Both Ways
Over the past four decades, Robert "Bob" Hartwig has championed the critical role the insurance industry plays in the nation's economy. So, when the former Chief Economist and President of the ...Viral Work Trends Insurers Will See More in 2025
Doesn't it seem like every week there's a new article, hashtag or viral video about workplace trends? It can be confusing to keep them all straight. Here are the trends that seem to generate the most ...Mitigating Flood Risk 10x More Cost Effective Than Rebuilding: Swiss Re
Flood damage-related economic losses totaled $51.6 billion in 2023, but research shows protective measures can substantially reduce losses, according to Swiss Re Institute. As losses are expected to ...U.S. Nuclear Verdicts Break Records and Drive Social Inflation to 7% in 2023: Report
Nuclear verdicts in the United States are breaking records with 27 court cases each awarding compensation of more than $100 million during 2023, according to a compilation published this year. Swiss ...After Tens of Billions in Insured Losses, Record-Breaking Hurricane Season Ends
The 2024 Atlantic hurricane season ends Nov. 30 after 18 named storms including the earliest Category 5 storm on record, and possibly one of the costliest hurricanes to the insurance industry. Of the ...Underwriting Games: To Manage the Cycle Effectively, Focus on Behavior
Prices are under pressure in many insurance markets. After an extended period where pricing levels have risen and held at profitable levels, the balance of power appears to be shifting to buyers. In ...Generative AI: A Double Agent Serving Good and Evil in the World of Claims
Indictment Filed in $250M Offshore Insurance Scheme
A New York-based insurance agency is alleged to have issued more than 40 unauthorized insurance policies providing more than $250 million in coverage to clients while the company's equity was less ...More Than Half of All Employees in Finance, Insurance Work Remotely: Triple-I
Data as of September 24, 2024, shows that 63.7 percent of workers in Finance and Industry spend some of their time in a remote work environment. The analysis, conducted by the Triple-I, shows that ...Florida Home Sales Decline Amid Hurricane Recovery, Surging HOA and Insurance Costs
Florida is home to the five U.S. metropolitan areas where pending home sales are falling the fastest, according to a new report from real estate platform Redfin. The Sunshine State's housing market ...Gunmaker Sig Sauer Must Pay $11M Over Pistol That Fired Accidentally
Gunmaker Sig Sauer Inc. was ordered by a Pennsylvania jury to pay $11 million to a customer who alleged defects in one of the company's pistols led it to go off without him pulling the trigger. ...InsurTech Innovator Has High Hopes for Ascend
The first startup Andrew Wynn joined became a multibillion-dollar home run. The first he started sold to Hippo Insurance in 2019. Now, the 35-year-old leader is swinging for another smash hit — ...Hurricanes Helene, Milton Pressure NFIP; Expected Loss Ratio 200%
The National Flood Insurance Program (NFIP) is expected to face total losses between $8.2-10.5 billion for 2024, leading to a loss ratio above 200 percent before accounting for loss adjustment ...High-Net-Worth Insureds’ Top Concerns: Climate, Collectibles and Cyber
A new report on emerging risks affecting wealthy households — those with assets of $500,000 to $5 million — highlights climate change, theft of collectibles and cybersecurity as top concerns. ...World’s Largest Reinsurers: AM Best’s Latest Ranking…sort of
Every year around this time, AM Best publishes a single list of the "World's 50 Largest Reinsurers," ranked based on unaffiliated gross premiums recorded in the prior year. The latest installment, ...The U.S. Has Sustained 24 Billion-Dollar Disasters in 2024
Since 1980, there have been 400 weather and climate disasters where overall damages/costs reached or exceeded $1 billion (including CPI adjustment to 2024), according to the National Centers for ...Viewpoint: What’s on Tap for Insurance Digital Marketing in 2025?
The Compliance Imperative: How Louisiana’s House Bill 672 Is Reshaping the MGA and TPA Landscape
Deterioration Continues in U.S. Commercial Auto Insurance Segment After $5B Net Loss in 2023
After the U.S. commercial auto insurance segment sustained a $5 billion net loss in 2023, a new Best's Market Segment Report indicates further deterioration in the first half of 2024. Despite ...Viewpoint: As Insurance Losses Outpace Premiums, State Regulators Play a Critical Role
Along with the rising cost of living in many facets of families' daily lives, property insurance availability and affordability continue to be a challenge across the U.S. Inflation has been ...Allstate Insurers Sue Hyundai, Kia to Pay for Claims From Defective Cars
A group of subsidiaries of Allstate have filed a subrogation suit against Hyundai and Kia to get back costs paid to insureds for damages when their cars suddenly erupted in flames. According to the ...Cyber Crime Climbs, 90% of Americans Have Been Targeted
A majority of Americans were targeted in a digital scam attempt in the last year, with 1 in 4 believing they fell victim to a scam, and 3 in 10 losing money to cyber crime., according to F-Secure's ...NYC Man Charged With Insurance Fraud in Staged Car Crash Captured by Dashcam
A New York City man has been charged with staging a car accident for insurance fraud purposes last month in a case that received wide publicity after the victim shared dashboard camera footage of the ...Insurer, Contractors Allege Staged Injury Claims Scheme Under New York Scaffold Law
A construction industry captive insurer along with three construction contractors have filed a lawsuit alleging a massive New York fraud scheme involving staged workplace accidents and bogus workers ...CEO View: How to Bolster Commercial Underwriting With AI Assistants
Having entered the business and technological mainstream two years ago, Generative AI is now helping to boost operations and cost efficiency across the insurance landscape. Among GenAI's cutting-edge ...Outlook for U.S. Commercial Insurance Segment ‘Stable’ as Profits Stay Strong: AM Best
AM Best is maintaining its stable market segment outlook on the U.S. commercial lines insurance sector for 2025, due partly to the segment's persistently strong underwriting performance and improved ...Study: MGA Market Still Growing
A hard market combined with underwriting capacity from fronting companies allowed for robust growth in the MGA market in 2023, according to a new Conning strategic study. The global investment ...7 in 10 Actuaries and Underwriters Worry About Being Replaced by AI