Strategy
Japanese Firms Rely Largely on Insurance in Plans for Increasing Floods
Japanese companies have contingency plans for the floods that increasingly drench this island nation, but most have done little to fortify facilities, relying instead on insurance and securing ...
Machine Learning Today and Tomorrow
It is difficult to open an insurance industry newsletter these days without seeing some reference to machine learning or its cousin artificial intelligence and how they will revolutionize the ...
Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture
Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...
Remaking AIG: CFO Describes Changes in Underwriting, Distribution and More
When American International Group's chief financial officer spoke about "managing change in an evolving insurance industry" at a rating agency conference in November, Mark Lyons focused much of his ...
Lloyd’s Performance Management Director Will Step Down; HR Chief Named
Lloyd's of London said that Jon Hancock has decided to step down as performance management director in 2020. At the same time, Lloyd's also announced that Julia Tyson has been named chief human ...
AI Adoption High But Staffing an Obstacle for Carriers
Sixty-two percent of carrier professionals recently surveyed said their companies have already adopted artificial intelligence and machine learning initiatives, but a high percentage of those ...
How to Be Tech-Friendly Without Losing the Human Element
Technology is a great amplifier. It amplifies the power of humans and allows us to scale our ambitions. At Clearcover, we take this belief to heart—and it is motivating us to build a smarter car ...
China’s Ping An Insurance Teams With Intel to Launch Joint Innovation Laboratory
A division of China's Ping An Insurance Group is teaming with American global tech giant Intel Corp. to establish a joint innovation laboratory. The arrangement is between California-based Intel and ...