The Adjuster Role Is Changing, and Training Needs to Account for It
The insurance industry has invested heavily in technology to improve the efficiency and thoroughness of claims operations. And it's working. AI and automation are ...
Claims / Legal
California Takes Action Against State Farm Over LA Wildfire Claims
Late last month, State Farm General Insurance Company announced enhanced commitments to customers impacted by the 2025 Los Angeles Wildfires, but the California homeowners insurer's actions were too ...
Unexpected $115B+ Insured Loss Needed to Harden Property Market: Gallagher Re
Global and regional natural catastrophe activity and loss totals were lower in the first quarter of 2026 than in comparable quarters of previous years, leaving the reinsurance industry ...
Wall Street Law Firm Apologizes for AI ‘Hallucinations’ in Court Filing
Sullivan & Cromwell, a premier Wall Street law firm, apologized to a federal judge for submitting a court filing with inaccurate citations and other errors generated by artificial intelligence. ...
Meta to Capture Employee Mouse Moves, Keystrokes to Train AI: Reuters
Meta is installing new tracking software on U.S.-based employees' computers to capture mouse movements, clicks and keystrokes for use in training its artificial-intelligence ...
Legal Analysis: Insurer Subrogation Rights Under Scrutiny
Two recent court decisions have addressed the issue of subrogation rights of insurance companies against upstream or downstream vendors that experience a data security ...
How Leaders Can Maintain Humanity in the Modern Insurance Era
As artificial intelligence and automation become faster and more precise, insurance industry leaders are finding that the differentiator isn't just better technology but ...
Toxic Gas-Emitting Plants Get Pollution Reprieve Under Trump
After teacher Janet Rau learned that a carcinogenic gas was being released from an industrial plant near her school in 2019, she started a campaign for more oversight. Five years later, the ...
Three Sentenced in Bear-Suit Attacks Insurance Fraud Case
An insurance fraud scheme involving a bear costume, luxury vehicles and falsified damage claims has ended in convictions for three Los Angeles area residents. A California Department of Insurance ...