Is Bad Network Performance Impacting Your Claims Experience?

When insurance customers call to file a claim after a car crash or natural disaster, they expect answers—not a dropped call or buggy application. But IT performance ...

Interpreting the Data: How AI-Powered Camera Platforms Redefine Fleet Safety

In the transportation industry, one bad accident can do more than derail a route—it can threaten a company's future. Rising premiums and stricter underwriting standards are forcing fleet operators ...

Beyond the Call: How Real-Time AI Lets Insurers Deliver Calm During Storms

When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...

Mercury Insurance’s Climate Science Team Aims to Say ‘Yes’ to High-Risk Areas

Mercury Insurance, headquartered in Los Angeles, Calif., appointed Steve Bennett as its senior director of climate and catastrophe science. In this new position, Bennett will build and lead a team ...

How Insurers Can Leverage Agentic AI as Public Data Disappears

The property/casualty insurance sector has long operated on a foundation of robust data analytics, with public sector information serving as a cornerstone for risk assessment, premium pricing, and ...

Long-Term Thinking and Scale Keys to Travelers Success: CEO Schnitzer

When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...

Hackers Abuse Modified Salesforce App to Steal Data, Extort Companies

Hackers are tricking employees at companies in Europe and the Americas into installing a modified version of a Salesforce-related app, allowing the hackers to steal reams of data, gain access to ...

How To Transform Tedious Book Transfers Into Growth Opportunities

Acquiring a book of business has traditionally been viewed by carriers as a necessary evil, a complex, time-consuming, and often tedious undertaking. This process, whether driven by mergers, ...