CTO / Technology
Quality Engineering as the Foundation of Intelligent Insurance Systems
AI is quickly being rolled out across the property/casualty insurance industry in various forms. Insurers are now actively embedding AI into underwriting, claims, customer service, fraud detection, ...
Xceedance Says for Insurers, AI Advantage Is in Orchestration
Insurers weighing their next investment in artificial intelligence may be asking the wrong question. Rather than giving in to their fear of missing out with AI and deploying it rapidly, insurers ...
For nearly four years, Drew Hill has worked alongside Vertafore through our partnership with Mutual Capital Analytics (MCA), helping insurance...
Why Carrier AI Rollouts Stall: Three Types of Resistance Executives Should Treat Differently
Carrier executives can spend heavily on AI and still misdiagnose why adoption stalls. When a pilot works technically but employees use it inconsistently, hide their use or reject its output, leaders ...
Your Rating Rules Survived the Migration. Did Your Prices?
Two systems can hold exactly the same pricing rules and still charge different premiums. That sounds like it should not be possible. It happens because pricing is not only a set of rules; it is a set ...
Insurance AI’s Next Test: Can Carriers Trust the Data?
Insurance companies are beginning to look toward the next phase of AI adoption with agentic AI and automation, according to Chris Newman, CEO of ACORD Solutions Group, at this year's InsurTech ...
Building a Glass Box Not a Black Box at Elara Spatial
For property/casualty insurers seeking to shorten claims cycle times, artificial intelligence offers ample opportunity. But realizing those gains requires more than adopting new technology, according ...
Who Structures the Problem in AI-Assisted Insurance Decisions?
The debate on "human in the loop" governance models for AI focuses heavily on who should make decisions, yet it often treats decision-making as something that happens at the end of the process. ...
Viewpoint: Six Questions Every CIO Should Ask Before Their Next AI Investment
Over the past decade, property/casualty carriers made serious and necessary investments in front-end digital transformation. Most notably, we built mobile apps and updated portals so policyholders ...