For property/casualty insurers seeking to shorten claims cycle times, artificial intelligence offers ample opportunity. But realizing those gains requires more than adopting new technology, according to Ingrid Flores, CEO of Elara Spatial.

Speaking with Carrier Management at the 2026 Insurtech Connect conference in Las Vegas, Flores discussed how her company is approaching property claims automation, why transparency matters, and how she believes insurers could eventually settle catastrophe claims faster with purpose-built AI that meets regulatory requirements.