Personal Lines
Florida OIR Approves Four More HO Rate Cuts as Citizens Keeps Shrinking
Florida's insurance commissioner announced his office has approved four rate decreases on homeowner policies, averaging 7% and affecting 62,000 policies at renewal. And more rate cuts are on the ...
In Bots We Trust? For Insurance?
Accenture's Michael Reilly imagines a world in which AI agents do the shopping for personal lines insurance — a world where price may no longer determine a customer's decision about which carrier's ...
California Adopts Weaker Home Protection Rules as Wildfires Grow
A California agency on Wednesday approved long-delayed regulations designed to protect homes from wildfire, but they're less stringent than defenses recommended by scientists and firefighters. The ...
Severity Gap Between Repairable BEVs and ICE Vehicles Reaches Record Low
The gap in average claims severity between repairable battery electric vehicles (BEV) and internal combustion engine (ICE) automobiles hit the lowest level on record in both the U.S. and Canada, a ...
Training the People Behind the Claims Assessments: Allstate Claims University
Late last week, Allstate unveiled Allstate Claims University, a 33,000-square-foot campus in Dallas, complete with hands-on property and auto labs—immersive training environments representing ...
Homeowners Insurance Market Reaches ‘Fragmented Phase,’ Says S&P GMI
New research from S&P Global Market Intelligence looks to suggest that homeowners insurers are reaching rate adequacy, but certain marketplace factors are creating what it called a "fragmented ...
Will AI Be the End of Insurance Agents?
On my first day of my first job in the insurance industry, my boss asked me, "Have you heard of this Internet thing? Agents are going to be gone." Fast forward to today, and that often-repeated ...
Global Wildfire Surge Hits U.S., Propelled by Rising Temperatures
The U.S. is enduring one of its worst wildfire seasons in years, with blazes scorching millions of acres. It's part of a global pattern of hot, dry conditions that favor fires becoming more common ...