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Commercial Auto: An Old Dog Up to New Tricks

For the seventh consecutive year, commercial auto is losing money. Despite rate increases in 23 of the last 25 quarters, the combined ratio topped 111 percent in 2017. The line has been a weak spot ...

DOT’s New Policy on Automated Vehicles: Why Carriers Need to Act Now

Any hope that the government would help stall the evolution of automation in the automotive industry is now gone. Earlier this month, the United States Department of Transportation (DOT) released ...

Carrier Predictive Analytics Initiatives: Telling a Clear Story to Agents

This is the fifth in a series of articles by Valen Analytics looking at the hurdles that insurers must overcome to effectively implement and gain value from data analytics programs. Using technology ...

Insurers: The First and Next Alternative Data Innovators?

The world is in the middle of a data explosion. The quantity of data being generated and collected is increasing exponentially. Every company is now a data company, obsessively measuring, tracking ...

Creating a Culture for a Digital Age: A How-To Guide for P/C Insurers

A company culture that can meet the demands of a digital age will make or break a company, no matter size, industry or geographic location. While waiting for cultural change to occur within your ...

Chubb’s Chief Culture Officer Leads by Example

Holding the position of chief culture officer is no easy task. It takes flexibility, empathy and an inherent ability to listen—to both what is said and unsaid. With a background in retail banking, ...

Chloe and Insurance: A Love Affair

When Chloe steps out the door of her apartment on her way to work in the morning, her vehicle automatically unlocks its doors while the navigation system maps out the best route based on the latest ...

How We’re Doing It: Defining a New Culture for Digital Transformation at State Auto

The State Auto team began a journey in 2015, when the company was at a crossroads: Continue on the path of a five- to seven-year project to stand up a new policy and billing platform, or do something ...

ICOs: Understanding the Risks

Initial Coin Offerings (ICOs) are already a multibillion-dollar strategy for raising capital and are growing in importance. They do, however, present significant and unresolved regulatory and ...

So You Wanna Be an Innovator in a Big Company

Here's what I've learned. 1. Ban the "I" word. Most innovation in insurance companies comes where customers (or distributors) encounter the company. This is one reason that 89 percent of insurance ...