CEO Viewpoint: What I Use My Voice For

Early in my career, my mentor, Darnell Moore, conveyed an important concept to me: "Find your voice, Jack! Be heard!" Darnell's wisdom has guided me through the years. Finding my voice has been ...

Reflections of a Middleman

Praise rarely rains down on the middleman. The role is frequently trivialized and unfairly characterized as adding an extra layer of cost without also adding value. Since the advent of sales inserts ...

Why Insurance Headquarters Must Evolve

Disruptions across the insurance industry over the past decade have been nothing short of exhilarating. We have witnessed a dramatic shift in the leaderboard thanks to the rise of companies like ...

Insurance Today Is Like the Bundesliga

I am German, and I am a die-hard soccer fan. Believe me, it's relevant. In my view, digital transformation in the global insurance industry is about to play out like a season in the Bundesliga, the ...