Members Only Content
Beyond RPA: Why Insurers Need to Catch the IPA Wave
The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...
Happy Together: Yesteryear’s InsurTech Disrupters Are Today’s Broker Partners
A decade ago, startup InsurTech firms startled both insurance carriers and brokers with an expanding array of innovative tools leveraging emerging digital technologies. For brokers, the firms' ...
What Is the ‘Next Opioids’ and What Will It Mean for Casualty Insurance?
Opioids litigation, with over 2,000 cases brought by state and local governments against dozens of defendants including opioids manufacturers, retailers and distributors, is being closely watched by ...
Let’s Chat: Bot Invasion in P/C Insurance
The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...
Identified: High-Impact Technologies That Will Reshape the Insurance Industry
For more than 50 years, insurers have used technology to automate the systematic procedures and processes of the business. The focus has been on streamlining operations and managing large volumes of ...
The Great Insurance Debate: Who Owns the Customer—Agent or Carrier?
For as long as insurers have distributed products through agents, a difficult question has dogged the industry: Who owns the customer? It's not an academic query. The answer has important strategic ...
Reading the Tea Leaves for Insurance Distribution
"Fewer, more specialized agents and brokers empowered by technology." That's how Roland Chan, CEO and Co-Founder of FindBob, responded to the question, "What does the future of commercial insurance ...
Selective Disruption in the Insurance Industry
When I was transitioning out of my previous tech company, an acquaintance mentioned the untapped potential of the insurance industry for my next step. He saw how a young and hungry startup could ...