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Policy Disconnects, Deferred Mitigation Escalate Weather-Related Claims
The property/casualty insurance industry is operating under unprecedented environmental and financial pressure as the impacts of extreme weather events compound. According to the NOAA (National ...
Autonomy in Insurance: Defining the Industry’s Next Transformation
Everyone in property/casualty insurance seems to agree on one key term right now: autonomy. But nobody defines it the same way. It shows up in analyst reports, vendor pitches, board decks and ...
Quality Engineering as the Foundation of Intelligent Insurance Systems
AI is quickly being rolled out across the property/casualty insurance industry in various forms. Insurers are now actively embedding AI into underwriting, claims, customer service, fraud detection, ...
When Claimants Use AI: How Insurers Can Adapt Their Workflows
Insureds' growing use of generative artificial intelligence to submit claims and contest adverse determinations is challenging insurers' claims management systems and protocols. For insurers, this ...
Erasing Unmodeled Marine Risk: A Strategic Framework for CUOs
For decades, property/casualty carriers have relied on a singular technological foundation to price marine risk and establish geographic accumulation: the Automatic Identification System, or AIS. ...
Trusting a Broker Facility
Rating agencies are sounding alarms over so-called broker facilities, whereby a global insurance broker bundles into a single risk portfolio a diverse mix of high-dollar corporate exposures like ...
Viewpoint: Solving the Insurance eDiscovery Challenge
Many insurance companies take too narrow an approach to eDiscovery by viewing it as a cost to minimize. This is understandable, because decision-makers are caught in a bind between stagnant budgets ...
Why Carrier AI Rollouts Stall: Three Types of Resistance Executives Should Treat Differently
Carrier executives can spend heavily on AI and still misdiagnose why adoption stalls. When a pilot works technically but employees use it inconsistently, hide their use or reject its output, leaders ...