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Viewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines Trust
If you listen to how insurance leaders talk about AI, you will think underwriting is the center of the universe. Risk scoring. Pricing precision. Portfolio optimization. These are important, ...
Levers and Guardrails: How Growth Is Being Built at Hippo
At Hippo, growth is no longer about writing more of the same business. It is about shifting with market conditions and using artificial intelligence to make operations more efficient. Speaking with ...
AI Data Center Boom: Understanding How Risks Are Changing
The U.S. data center market is expanding rapidly, driven by artificial intelligence, advanced encryption, cryptocurrency mining and other emerging technologies. New data center construction is ...
Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California
The Golden State has experienced significant insurance-market disruption in recent years, with some carriers reducing exposure or limiting new business in portions of the state. Many insurers ...
When Builder’s Risk Coverage Doesn’t Reach the Finish Line
If there's one certainty in construction, it's that projects rarely finish exactly as planned. Contractors, developers and brokers understand that schedules change. Something that receives far less ...
The Impact of Claims Experiences on Trust
There are a lot of indexes published that measure trust in various industries. One that caught my attention recently is the Fairer Finance Spring 2026 Trust in Insurance Index. It wasn't the ...
The Great Miami Hurricane: What a 1926 Catastrophe Reveals About Modern Coastal Risk
The Great Miami Hurricane of 1926 is often treated as a historical anomaly, a ghost from a different era of risk. In reality, it resembles a modern catastrophe scenario. When the storm made landfall, ...
Resolve, Triage, and Enrich: What Makes the First Mile of Intake Work
Insurance teams are continuously trying to reduce friction at intake. Prefill and enrichment are workhorses in that effort. Prefill populates fields, standardizes entries, and removes busywork that ...