Beyond RPA: Why Insurers Need to Catch the IPA Wave

The insurance business is fueled by documents—contracts, policies, appraisals, claims, proposals, compliance requirements, customer service logs and more. These pieces of content make up over 80-85 ...

Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Reading the Tea Leaves for Insurance Distribution

"Fewer, more specialized agents and brokers empowered by technology." That's how Roland Chan, CEO and Co-Founder of FindBob, responded to the question, "What does the future of commercial insurance ...

Selective Disruption in the Insurance Industry

When I was transitioning out of my previous tech company, an acquaintance mentioned the untapped potential of the insurance industry for my next step. He saw how a young and hungry startup could ...