Walls Between Life and Work Come Down

One of my team talked about resilience and courage being key words to describe the way our business has dealt with the new realities of a COVID-19 world. These are words I equate with the men and ...

Leading Through a Storm With No Clear End

I have heard a number of business leaders across the country discussing the early days of the COVID-19 response and their experience with continuing operations while protecting the health and safety ...

Creating Certainty: Now and in the Future

Companies don't have a choice about the timing and magnitude of a crisis like COVID-19. What will define a company is the choices leaders make from this point forward. How do we move beyond managing ...

No Events = No Networking?

Arguably, the greatest asset I own after 30 years in the insurance industry is my network. My network was built over decades of engagements. To be clear, all of those engagements were face to face. I ...

‘Finding Meaning’ Amid the COVID-19 Pandemic

The COVID-19 pandemic has not only caused a tremendous amount of death, but it has also altered society's ability to perform and experience the traditional rituals of dying, which are necessary to ...