No Escape From Tariffs — Not Even for D&O Liability Insurers
While property/casualty insurance executives are largely focused on the impacts of tariffs on short-tail lines like personal auto and property, investment market jitters ...
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Beyond Automation: How GenAI Informs Next Best Action in P/C Insurance Claims and Underwriting
The insurance industry is increasingly adopting AI to streamline operations, automate tasks and improve customer experiences. But while AI automation, in particular, has ...
InsurTech Profile: Tech Innovation Guides Work at Turvi
Maybe it had something to do with being a kid when the first "Star Wars" movie was released. Or maybe it was that sense of satisfaction from writing a line of code on an Apple II and watching the ...
The Future of the Insurance Customer Experience Is Unity, Personalization
In a competitive insurance landscape, delivering the best customer experience goes beyond simply processing claims. It means creating efficiency for everyone in the value ...
The Workplace Is Changing; So Are the Risks for Employment Discrimination Claims
As technology and social changes transform the workplace, employers and their insurers face a growing risk of employment discrimination claims and lawsuits.
I had been determined not to visit the scene of such grief and despair ... Although it may not be discussed as frequently as claims in commercial insurance, a negative premium audit experience can be just as likely as a poor claims experience to ...
Revisiting California’s Wildfires: A Personal Journey
PART TWO OF A TWO-PART SERIES
The Future of Premium Audits: Using AI Assistants to Streamline Data Collection
Progressive: Policies Grow Faster Than Workforce
Parts of Progressive's year-end earnings call early this month sounded a bit like Lemonade's Investor Day last year—with both focused on how automation supports growth without adding people. In ...
Lemonade: 700K Customers on the Car Waitlist
While Allstate's CEO Tom Wilson named GEICO and Progressive when asked about the ability to grow auto insurance in 2025 as competitors do the same, no one on Allstate or Progressive's earning calls ...
Allstate: How Can You Save on Auto Insurance?
Helping customers to save money is part of the go-forward plan at Allstate, aimed at boosting retention levels that fell in response to rate hikes in recent years. Now that Allstate's combined ratio ...