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Why Multifamily Owners’ Safety Investments Aren’t Showing Up in Their Premiums
Multifamily owners have spent the last several years pouring capital into resilience, in the form of hardened roofs, backup power and fortified building envelopes, to name a few. The logic is sound. ...
Design the Team Before You Design the Solution: Commercial Trucking Case Study
Most of us recognize that groundbreaking innovations are rarely developed by individuals but by exceptional teams. So, how can we design teams that deliver new solutions to familiar problems? In this ...
Are We Measuring the Value of Claims AI or Simply Measuring Its Activity?
Imagine a claims leadership meeting a year after the organization introduced a new AI platform. The dashboard looks encouraging. Documents are being summarized. Demand packages are being reviewed ...
Raised on Breaches, Digital Natives Think Differently About Cyber Risk
The spring 2026 cyber incident affecting the Canvas Learning Management System couldn't have occurred at a worse time. As the end of the U.S. school year approached, students and educators suddenly ...
Beyond the Weather News Bulletins: How Insurers Can Improve NatCat Responses
When a wildfire, hurricane, tornado or flood is unfolding, the news media plays a critical role in alerting local populations. But in the decade my colleagues and I have spent working through these ...
Deep Dive: Understanding Data Center Perils
An eastward shift in tornado alley is coinciding with the buildout of data centers in places like Northern Virginia, Texas, Illinois and Georgia, risk experts revealed during a recent reinsurance ...
Reframing Like a Fox: How Insurance Leaders Can Catch Strategic Drift Before It Compounds
We had little time to perform a strategic review of our client's innovation lab. The analysis was part of a broader enterprise strategy program, and I needed to work with the lab's leadership team to ...
Ranking: Who Are the Insurance Industry’s AI Talent, Maturity Leaders?
One out of every 50 employees working at a group of 30 large insurers is an AI specialist, according to an analysis published by a benchmarking firm, which ranks Allianz, AXA and Chubb as AI talent ...