Leadership
10 Productivity Pitfalls Your Business Should Avoid
What separates the best performing workplaces from those that remain middle-of-the-road? It's just one single word: productivity. The top-performing organizations all understand how to generate and ...
How to Redesign the Employee Experience: Leadership Tips
The global COVID-19 pandemic has changed the workplace, redefining what employees need to do their jobs safely and effectively. As business leaders shift their mindset from survival and resilience to ...
The Big Picture: How COVID Should Change the Industry
Responding to a Carrier Management call for executive viewpoints, industry leaders told us how the pandemic has changed them. In addition, they shared ideas about how the industry should plan for the ...
Zurich Insurance Declines to Renew Cover for Controversial Trans Mountain Oil Pipeline
Insurer Zurich has decided not to renew cover for the Canadian government's Trans Mountain oil pipeline, said a spokeswoman for the project, which is opposed by environmental campaigners and some ...
Overcommunication: A Leadership Lesson From the Crisis
If you asked business leaders at the beginning of March if they thought allowing staff to work from home was an efficient way to run a company, I bet the overwhelming majority would have said no. ...
COVID Challenges: Perspective on P/C Insurance Leadership and Operational Productivity
From a personal perspective, the pandemic crisis has especially highlighted the importance of abiding by a driving purpose and core values. I have tried to function and act by our company's core ...
How AM Best’s Workforce Stays Productive, Maintains a Sense of Belonging
Across the United States, work-from-home mandates helped to quell the spread of the COVID-19 virus. AM Best moved quickly to get out in front of the work-from-home curve and help its entire workforce ...
Walls Between Life and Work Come Down
One of my team talked about resilience and courage being key words to describe the way our business has dealt with the new realities of a COVID-19 world. These are words I equate with the men and ...