Leadership
Good Leaders Celebrate Progress, Find Perspective in the Face of Failed Projects
Not every company project is successful. Good leaders remember to celebrate progress made and help their teams gain perspective about the bigger picture, according to a recent posting on the Lets ...
Liberty Mutual’s Kelley, Who Led Ironshore to Its Acquisition, Plans to Retire
Liberty Mutual executive and former Ironshore CEO Kevin Kelley plans to retire at the end of 2019, the company disclosed on Nov. 21. Kelley, currently Liberty Mutual's vice chairman for Global Risk ...
Why E&S Carriers Aren’t Winners Over the Long Term
ACORD's recent study, "Intelligent Growth: Intent, Decisions, Outcomes," reveals that E&S/specialty companies don't fare well over the long term. Here, CEO Bill Pieroni suggests possible reasons ...
Confessions of a Diehard Fan of Data: An Interview With ACORD CEO Pieroni (Part 1)
If Bill Pieroni were a Major League Baseball executive, he would be one of those sabermetric types like Oakland's Billy Beane, heralded by the book "Moneyball." His team's manager would have ...
An Empathetic Approach to Leadership and Insurance
The first point of contact with an insurer for most consumers is when they take out a policy or when they make a claim—neither of these experiences are easy or straightforward at best. At worst, ...
Leaders Succeed by Knowing Their Team Members’ Individual Strengths
Not every team at an organization succeeds in its mission. One strategy that can help: Leaders should be fully informed about team members' individual strengths. A recent posting at the Leadership ...
How Emotional Intelligence Makes Leaders More Effective
Despite recent research and shifting perspectives, the importance of having emotionally intelligent leaders is still often overlooked. More often, motivation, previous successes and technical ...
20 Tips for Leaders: Developing Your Emotional Intelligence
There are no shortcuts to becoming an emotionally intelligent leader. It's hard work. For individuals who didn't start their insurance careers with EI competencies that they developed in school or in ...