Leadership
When Negative Employee Feedback Leads to Tears, Leaders Need Patience
It's an awkward situation many managers have faced: giving negative feedback to an employee who becomes emotional and cries. Keeping calm and showing empathy can make the situation bearable and even ...
#MeToo Era Leaves Male Execs Forming Controversial Strategies Covering Interactions With Women
No more dinners with female colleagues. Don't sit next to them on flights. Book hotel rooms on different floors. Avoid one-on-one meetings. In fact, as a wealth adviser put it, just hiring a woman ...
Like Tech Entrepreneurs, Carriers Should Closely Track a Rapidly Changing World
For carriers seeking to innovate and digitize their operations, an awareness of a rapidly changing world and the need to continually adapt to it can help ensure success. Maintaining a strategic ...
Chubb’s Chief Culture Officer Leads by Example
Holding the position of chief culture officer is no easy task. It takes flexibility, empathy and an inherent ability to listen—to both what is said and unsaid. With a background in retail banking, ...
Build a Strong Employer Brand to Win Top Talent
A clear, distinct brand is vital when it comes to marketing and advertising to gain customer awareness and loyalty, but companies often fail to give the same attention to their employer brand. That ...
Zurich Canada Revamps Both Its Organizational Structure and Executive Team
Zurich Canada announced a new organizational structure and team designed to simplify and strengthen the insurer's go-to-market approach. "We now have the structure in place to ramp up our support for ...
Getting the Most From Critical Feedback
Critical feedback can be an opportunity or a hindrance—it all depends on how you react, says a new post from the blog Let's Grow Leaders. Ignoring negative feedback can cost you credibility, while ...
Great Leadership Means Ensuring the Company Can Survive Without You
Is being indispensable a sign of a great leader? Not according to a recent post on the blog RapidStart Leadership. When success or failure depends on one person, the company is left vulnerable. A ...