Commercial Lines
Resolve, Triage, and Enrich: What Makes the First Mile of Intake Work
Insurance teams are continuously trying to reduce friction at intake. Prefill and enrichment are workhorses in that effort. Prefill populates fields, standardizes entries, and removes busywork that ...
WTW, Ivans Reports Signal More Commercial Rate Moderation
U.S. commercial insurance rates increased 0.5% in the second quarter 2026, according to the latest WTW Commercial Lines Insurance Pricing Survey (CLIPS). "Commercial insurance pricing is continuing ...
The Big Data/AI ‘Revolution’ Is Driving Up Verdicts, Settlements as Plaintiffs Buy In
Nick Kosiavelon, an insurance defense attorney in Massachusetts, tells the story about some plaintiffs' lawyers he faced off against in a recent brain-injury lawsuit. He said within an hour of seeing ...
A Landmark Supreme Court Ruling Is Upending How America Moves Its Goods
Daniel Ilg started out in the freight brokerage industry at 14 years old, learning from his dad how to match trucking companies with loads of goods that needed to move around the country. About two ...
AIG Starts Parametric Cloud Outage Solution
American International Group (AIG) said it launched a new Parametric Cloud Outage Solution, providing clients an additional layer of cyber insurance protection to help them recover faster from ...
Renewal Changes for Most Commercial Lines Decrease in July and Q2, Says Ivans
Year over year, average U.S. commercial premium renewals for July increased in all lines except workers compensation, according to the Ivans Index. However, month over month, commercial auto, ...
New AIG CEO Andersen Talks Marketplace ‘Pass-Throughs,’ Opportunity
Eric Andersen, new CEO of American International Group (AIG), offered an in-depth view of the company during his first earnings call at the helm, referring to opportunities within current marketplace ...
Will AI Be the End of Insurance Agents?
On my first day of my first job in the insurance industry, my boss asked me, "Have you heard of this Internet thing? Agents are going to be gone." Fast forward to today, and that often-repeated ...