Let’s Chat: Bot Invasion in P/C Insurance

The use of chatbots by property/casualty insurers is growing but still limited. While only about 13 percent of P/C carriers have currently deployed this emerging technology, over 25 percent have a ...

Auto Insurance Customer Loyalty Is Declining

Last year more than $6 billion in advertising was pumped into the marketplace to encourage consumers to shop and switch their auto insurance providers. Everywhere consumers look, they are being hit ...

Tokio Marine to Grab PURE Group in $3.1B Deal

Tokio Marine Holdings Inc will buy insurer PURE Group for about $3.1 billion, it said on Thursday, marking its fourth sizable acquisition in the United States in a little over a decade. Japanese ...

Next Insurance Makes Room for Agents After All

Next Insurance has begun formally marketing a portal designed to help independent agents quickly quote and sell its policies. Next said the system, dubbed "Next for Agents," had been in beta testing ...