Brand Management & Sales
Why Insurers Struggle to Turn Data Into Actionable Intelligence for Strategy Moves
Artificial intelligence is having a positive impact on the industry. There are substantial use cases in almost every part of the insurance business, from policy administration and claims to customer ...
Aviva Email to Thousands of Customers Calls Them ‘Michael’ by Mistake
Aviva plc recently made a doozy of a customer service mistake, accidentally using the same name for several thousand of its customers. The British multinational general and life insurer sent an email ...
How to Be Tech-Friendly Without Losing the Human Element
Technology is a great amplifier. It amplifies the power of humans and allows us to scale our ambitions. At Clearcover, we take this belief to heart—and it is motivating us to build a smarter car ...
Berkshire Names Investment Manager Combs GEICO CEO; Roberts Retiring
After just about a year-and-a-half in the role of chief executive officer, Bill Roberts is retiring at GEICO's president and CEO, to be succeeded by Todd Combs, one of Berkshire Hathaway's investment ...
What We Can’t Control: Carrier CFO
As property/casualty insurance leaders work to map out strategies year after year, they face a laundry list of external forces that impact their businesses—many beyond their control. "We must adapt ...
InsurTechs to Watch (The Distribution Channel): Veruna
In spite of numerous predictions to the contrary, agents have a future in the property/casualty insurance business, and Veruna aims to give them control over their technology and their future, ...
InsurTechs to Watch (The Distribution Channel): AVYST
AVYST is a tech firm on a mission to clean up the non-digital clutter of the pre-submission and submission processes for carriers and for their agent and broker partners, according to Kitty Ambers, ...
InsurTechs to Watch (The Distribution Channel): Hi Marley
Mike Greene, the CEO and Co-Founder of Hi Marley, has a unique vision for the insurance industry. "What if insurance were to become more 'trusted'—and even 'loved'—in the future?" he asked, back ...