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Travelers Chairman and CEO Alan Schnitzer said that independent agents and brokers still have a place with the insurer even as it continues exploring InsurTech innovations for its operations. "Yes, ...
No one purchases insurance from a carrier because he wants to. It doesn't taste good, drive fast, make you thin, keep you warm or save time. Nevertheless, many of the hardworking individuals who are ...
Insurers that earn jeers from their customers are falling further behind the ones that earn cheers. That's the key takeaway from Watermark Consulting's 2018 Insurance Customer Experience ROI Study. ...