Brand Management & Sales
Beyond the Call: How Real-Time AI Lets Insurers Deliver Calm During Storms
When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...
Brown & Brown to Acquire Risk Strategies, One80 Parent for Nearly $10B
Brown & Brown Inc. said it has entered into an agreement to buy Accession Risk Management, the parent company of specialty brokerage firm Risk Strategies and wholesaler One80 ...
Auto Insurance Satisfaction Rankings: High LTV Customers Most at Risk
"It's Now a Buyer's Market for Auto Insurance, J.D. Power Finds." That headline on top of an announcement about the release of the J.D. Power 2025 U.S. Auto Insurance Study this week summed up a key ...
How To Transform Tedious Book Transfers Into Growth Opportunities
Acquiring a book of business has traditionally been viewed by carriers as a necessary evil, a complex, time-consuming, and often tedious undertaking. This process, whether driven by mergers, ...
The Future of Insurance Underwriting: Carriers Empowering Agents
The future of underwriting will be built on closer relationships between carriers and insurance agents, with carriers working hand-in-hand with agencies to maximize profits from their books of ...
What Consumers Think—and Who’s Shopping for Insurance
Tariffs. Economic volatility. Technology trends. Changing insurance market conditions. These are all having an impact on property/casualty insurers. But how are they impacting consumers? More ...
Commercial Property Customers Cutting Insurance Corners Despite Risk
As weather-driven catastrophes become more common and severe, commercial property owners and the agents who serve them are reassessing risks and coverage to get more build for their buck. The new ...
Rethinking the Carrier-Agent Relationship in a Digital-First World
As is the case across many other industries, insurance is currently undergoing a huge period of change, driven by both evolving customer expectations and rapid ...
