Happy National Insurance Awareness Day

Has it really been a year since we last celebrated National Insurance Awareness Day? To properly celebrate the holiday, I have included a few words of appreciation about my favorite industry. Thanks ...

Little Things Come up Big in a Relationship

On May 6, New York Yankees starting pitcher C.C. Sabathia was struggling to maintain an early innings lead against the Seattle Mariners. Sabathia, who has declared his intention to retire at the end ...

Are You Managing Your Relationships?

My accountant, Eric, recently told me his son passed the bar to practice law in New Jersey. During our conversation, Eric told me how he had explained to his son this important difference between his ...

Top 5 Imperatives for Insurers in 2019

Strict regulations, fierce competition, new technologies and ever-increasing customer expectations are transforming the very nature of the insurance business. An industry that focuses on managing ...

How to Make It Personal: Online Sales in Insurance

Insurers are realizing the increasing need for a more impactful and tailored approach to their online sales process. A brochure-website doesn't cut it anymore, as customers are expecting to encounter ...

You Are Going to Die

Although I am not a particularly religious person, I attended church services on Palm Sunday last month. After checking that my presence did not cause the church walls to tumble down, I returned ...