Brand Management & Sales
Small Biz Customers Rank Erie, Cincy, PHLY Top Insurers; Industry Scores Flat
According to the latest J.D. Power survey of small business insurance customers, overall satisfaction levels are about even with last year, but a lower percentage say they will definitely stay with ...
Fewer Insureds Shopping, More Switching, Says JD Power
Shopping slowed, but switching endures. That's according to a recent report from J.D. Power, assessing insureds' shopping habits for auto, home and renters insurance in Q2 2025. Overall shopping ...
MGAs by the Numbers: Fronting Biz, Non-Affiliated MGAs Drive Growth
Direct premiums written by U.S. managing general agents jumped to over $114 billion in 2024, according to the latest installment of an annual research series on the MGA market. The report titled ...
How Carriers Can Win More Retail Broker Biz: Report
By segmenting retail brokers into tiers using premium volume, profitability and strategic alignment as factors to define top tiers, carriers can start to win more business, according to a new ...
Editor’s Question: Who Created the First U.S. MGA?
Readers of a book about the history of the insurance industry—or more specifically, about Crum & Forster's place in the last 200-plus years—will find out that C&F executives were ...
Agents Must Take the Lead on Personal Cyber Coverage, Report Says
While major corporate cyber hacking makes the news nearly every day, what about hackers in homes? As personal lives and residences become more intertwined with the internet, consumers are at greater ...
Beyond the Call: How Real-Time AI Lets Insurers Deliver Calm During Storms
When extreme weather events strike, property/casualty insurance providers can count on a deluge of customer service calls from policyholders with high personal and financial stakes. Each weather ...
Brown & Brown to Acquire Risk Strategies, One80 Parent for Nearly $10B
Brown & Brown Inc. said it has entered into an agreement to buy Accession Risk Management, the parent company of specialty brokerage firm Risk Strategies and wholesaler One80 Intermediaries, for ...