CTO / Technology
Insurance AI: What You Won’t Read in the Press Releases
I just got back from one of the largest insurance technology gatherings in the United States. Six thousand people. Two days. More AI pitches than I could count. Here is what I actually took from ...
Mythos Myths: Good Guys Hold More Cybersecurity Cards, Insurer CEO Says
No offense to the members of the media, but the media tends to blow this stuff up. That's how Jim Williamson, president and chief executive officer of insurer and reinsurer Everest Group Ltd., ...
5 Principles for Insurers: Testing Agentic AI’s Next Wave
When OpenClaw emerged publicly earlier this year, much of the reaction focused on risk. The open-source framework demonstrated how AI agents can autonomously navigate systems, execute multi-step ...
Mythos Proportions
In late March, rumors of a new Anthropic Claude AI model called Mythos triggered a sudden sell-off in cybersecurity stocks. Panic mounted weeks later when the company confirmed that the software was ...
How We Did It: How a 150-Year-Old Mutual Transformed Culture to Drive AI
Chubb made headlines in December 2025 when it announced a 20% headcount reduction tied to AI automation. Around the same time, the CEO of a regional mutual carrier in Indiana made the opposite bet. ...
Solving the Right Problem: Customer Experience Starts With People
InsurTech has helped the insurance industry move forward in its race toward innovation, but industry leaders are cautioning insurers not to let excitement around new technology get ahead of them. "As ...
The Readiness Is All: New AIG CEO Andersen Talks Industry Relevance
Eric Andersen doesn't have any more insight into what the next five years will look like than his peers, but the message he delivered to them about the industry's role in a changing world is clear: ...
A $10.5 Trillion Cyber Problem: Whose Risk Is It Anyway?
Does an estimated $10.5 trillion in damage costs related to cyber crime around the globe really represent an opportunity that the insurance industry should be tackling? The question came up during ...