Progressive Insurance isn’t just growing the number of policies it writes but aims to hire thousands to support several years of year-over-year growth, according to a media statement published in late April.

“Progressive Insurance Continued Growth Leads to More Than 10,000 Open Roles,” the headline of the statement says, with the text of the announcement revealing that the insurer has had year-over-year increases in the number of policies in force (PIF) and total revenue over the last decade.

In 2023, revenue grew 25 percent, and PIF counts are still growing across all business segments in 2024, the statement says, going on to lay out some of the benefits that qualified candidates in a variety of roles can experience by joining the company that has more than 60,000 employees across the country already to support its growing customer base. Among them are a wide range of roles suitable for individuals at all career stages, a flexible work environment aligning with the needs of job seekers (featuring in-office and remote work options) and participation in an annual cash bonus program.

Earlier this year, Carrier Management reported that one of Progressive’s competitors in the personal auto insurance line, Berkshire Hathaway’s GEICO, saw a 20 percent drop in staffing, or a loss of 7,700 employees in 2023. (Related article: “GEICO’s ‘Eye-Popping’ 2023 Insurance Profits, Falling Employee Counts“)

At Progressive, teams within the company looking for qualified candidates include:

  • The claims organization, which is looking to fill positions ranging from entry-level claims trainee to in-the-field adjuster roles across the country.
  • The information technology team, which is seeking qualified candidates to fill roles for Duck Creek developers, quality assurance analysts, IT managers and software developers.
  • Progressive’s house counsel, which seeks to fill roles ranging from attorneys to legal support staff.
  • The contact center, where positions include Spanish bilingual representatives, licensed sales representatives and claims customer service representatives.

There are also corporate roles to be filled across marketing, human resources, accounting, finance, product, Level20 (Progressive’s business incubator) and more.

“Building upon our inclusive culture, in this post-COVID era we offer a flexible workplace approach and will continue to grow nationally with our expansive in-office, remote and hybrid workplace options,” said Bill Clawson, Progressive chief human resources officer, in the media statement, commenting on some of the benefits of working at Progressive.

“Progressive offers an award-winning, purpose-driven, and forward-thinking company culture,” the statement says.

Describing the bonus program known as Gainshare, the statement notes that even new employees may be eligible upon hire. “Virtually all employees, from entry level to the Chief Executive Officer, are eligible to participate in this program. An employee’s Gainshare payment is based on a target percentage of their eligible earnings for the year but can range from zero to two times that target depending on company results.”

Other incentives listed in the announcement include training programs and career development resources, and a Volunteer Time Off (VTO) offering available to new hires working at least 20 hours per week. The VTO allows employees to receive a bank of eight hours of paid time off to volunteer with nearly any 501(c)(3) organization of their choosing.

Source: Progressive