CTO / Technology
The Decision-Native Insurer
The insurance industry is on a treadmill of continuous turning points. Four years into insurer AI experimentation, carriers are discovering that technology alone doesn't rewire an institution. ...
How Modern Is ‘Modern Enough’ for Insurance Applications?
The insurance industry is haunted by a persistent narrative: unless every system is rewritten, replatformed and reimagined by next Tuesday, the enterprise architectural house of cards will collapse. ...
Why Claims AI Build vs. Buy Decisions So Often Miss the Mark
Claims leaders are under constant pressure to "do something with AI." Boards want road maps. Competitors announce pilots. Adjusters are overloaded and looking for relief wherever they can find it. In ...
Majority of Companies Worldwide See AI Benefits; Coverage Vague: Survey
A recent survey of more than 1,200 global businesses found that as AI adoption accelerates, 82% of respondents report positive impacts on their organizations. Global insurance brokerage Gallagher ...
Beyond Automation: The Emerging Role for Contextual AI in Insurance
The wave of excitement about artificial intelligence is breaking across virtually every industry. We are discovering in the insurance industry that the current generation of tools may have the ...
Disaster Preparedness, Responsible Tech Use Among NAIC 2026 Priorities
The National Association of Insurance Commissioners (NAIC) released its strategic priorities for 2026, including the oversight of emerging technology like artificial intelligence. "At the NAIC, a ...
Viewpoint: Why Unified Data, Not More Data, Will Decide Insurance’s Next Winners
The role of data across the insurance value chain has evolved noticeably. What was once used primarily for retrospective reporting is now becoming a source of real-time intelligence that shapes daily ...
Insurance Broker Stocks Sink as AI App Sparks Disruption Fears
U.S. insurance broker stocks were pummeled Monday as the launch of an artificial intelligence tool from privately held online insurance shopping platform Insurify sparked fears about the industry ...