Claims / Legal
Cyber Insurance Market Faces Pressure as Claims Severity Climbs
While the cyber insurance market is seeing more capacity and increased competition, insurers are still battling with the challenge of increasing frequency and severity of claims, according to John ...
With Customer Reviews Increasingly Polarized, Communication Is Key: Trustpilot
The U.S. insurance industry has lost its "average" customer, with 88% of all reviews now either 1-star or 5-stars, according to a new report by customer feedback platform Trustpilot. Reviews tend to ...
Hedge Funds Make Their Move as Litigation Finance Assets Slump
A losing streak in litigation finance is attracting hedge funds and other alternative investment managers looking to invest in legal claims at distressed valuations, according to people familiar with ...
The Adjuster Role Is Changing, and Training Needs to Account for It
The insurance industry has invested heavily in technology to improve the efficiency and thoroughness of claims operations. And it's working. AI and automation are absorbing routine tasks that once ...
California Takes Action Against State Farm Over LA Wildfire Claims
Late last month, State Farm General Insurance Company announced enhanced commitments to customers impacted by the 2025 Los Angeles Wildfires, but the California homeowners insurer's actions were too ...
Unexpected $115B+ Insured Loss Needed to Harden Property Market: Gallagher Re
Global and regional natural catastrophe activity and loss totals were lower in the first quarter of 2026 than in comparable quarters of previous years, leaving the reinsurance industry ...
Wall Street Law Firm Apologizes for AI ‘Hallucinations’ in Court Filing
Sullivan & Cromwell, a premier Wall Street law firm, apologized to a federal judge for submitting a court filing with inaccurate citations and other errors generated by artificial intelligence. ...
Meta to Capture Employee Mouse Moves, Keystrokes to Train AI: Reuters
Meta is installing new tracking software on U.S.-based employees' computers to capture mouse movements, clicks and keystrokes for use in training its artificial-intelligence models, part of a broad ...