Communication Critical to Successful Restructuring

Rumors and fear can hinder a restructuring initiative. Managers can combat this by communicating effectively with employees and explaining how the transition will create a stronger company, says a ...

Are Underwriters, Agents Endangered by AI?

"Meet your new underwriter." That's the caption under a photo of a robotic hand holding a pen that the digital news outlet Quartz (qz.com) used to introduce a recent article about an insurer using ...

AI and Insurance: Are Claims Jobs in Danger?

Mirroring the actions of at least one large Western insurer, a Japanese life insurer announced it would introduce cognitive computing in its claims department in late December. Unlike other insurers, ...