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When Boards Get Bored With Tech Talk

Many carrier CIOs face the challenge of communicating with their organization’s board of directors. It can be difficult sometimes for CIOs to know just how much communication is enough. It can also ...
empty boardroom

Questions P/C Carrier Boards Should Consider

There are some risks against which even the most vigilant board is powerless. On the other hand, there are significant known unknowns that property/casualty boards should anticipate in 2015.  Many ...

Mission vs. Vision: What’s the Difference?

The first principle of getting culture right is to put a brand strategy in place—a vision which can then guide the selection of core values. But what does a thoughtful brand strategy framework look ...
Developing A Brand

Branding From the Inside Out 

When Howard Schultz embarked on a brand refresh for Starbucks a few years ago, he didn’t make a high-profile change to the logo—he closed all outlets for a few hours so he could coach managers on ...