Leadership & Strategy Archives - Page 2 of 522

Viewpoint: Humanizing AI for a Better Customer Experience in Insurance

Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...

AI Can Be a ‘Virtual Assistant’ for Claims Adjusters

Claims adjusting resonated with Gia Sawko. Throughout her 30-year insurance career, she's viewed adjusters as people who make others whole again. While working as the managing director of global ...

Employees Want Companies With Strong Culture, Values, Leadership

Culture is top of mind when workers weigh up which "unicorn business" they want to work for.

That's according to the results of a recent ...

Study: Become a More Effective Leader by Focusing on Work-Life Balance

Silencing your notifications and ignoring your email at the end of the workday could make you a better leader at your job, according to new research. Managers who disconnected from their jobs at home ...

InsurTech Profile: At Cover Genius, Insurance Innovation Means Being Quick, Nimble

Darcy Rittinger, chief operating officer at Cover Genius, says the ability to be nimble and move fast is what drew her to the InsurTech space initially. In fact, she thinks traditional carriers can ...

How Carriers Can Use Business Intelligence to Find the Right Agency Partners

These days, there is no shortage of conversations around the importance of data—how to collect it, how to analyze it and how to act on it. Businesses have access to ...

Executive Viewpoint: When It Comes to Protection, It’s Time to Go on Offense

During my time playing wide receiver at the University of Northern Colorado, I learned firsthand there are a lot of advantages to being on offense. Being on offense is ...

Lloyd’s Lab Selects 13 InsurTechs for Its Next Innovation Accelerator

The Lloyd's marketplace announced it has invited 13 insurtechs to join the next cohort of its innovation accelerator, the Lloyd's Lab, following a competitive pitch process where the firms presented ...

Chubb Underwriters to Oil & Gas Clients: Show Us Emission-Cut Plans

Chubb Limited announced new underwriting criteria for oil and gas extraction projects yesterday that will require clients to reduce methane emissions. Methane, a byproduct of oil and gas production, ...

To the Moon and Back: Space Tourism and Insurance

Space tourism, or human space travel for recreational purposes, is in its early days. For insurers, this means it's an emerging business that most aren't ready to tackle yet. Neil Stevens, senior ...