![](/assets/bigstock-Dark-blue-technology-backdrop-36377800-135x100.jpg)
Content from Gregory Hoeg
Gregory Hoeg is Vice President of Insurance Operations at J.D. Power.![](/assets/bigstock-Dark-blue-technology-backdrop-36377800-135x100.jpg)
![](/assets/BLM_HR_JPEG.217323116_AMAZON-resized-with-photo-credit-135x100.jpg)
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...![](/assets/bigstock-Manipulating-the-losses-or-che-55629662-135x100.jpg)