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Viewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines Trust
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US P/C Insurers See Fewer Ratings Downgrades in H1 2026 on Improved Performance
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FEMA’s New Flood Maps Mean More Homes Require Flood Insurance: Cotality
Future Cyber Catastrophe Events May Be Different, Yet Not Unknown
The $400,000 Chief of Staff Is the CEO’s Secret Weapon in the AI Age
The Technology Taking Parametric Insurance Mainstream

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Viewpoint: The One Thing Holding Back Insurers’ AI Efforts
Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California
When Builder’s Risk Coverage Doesn’t Reach the Finish Line
The Impact of Claims Experiences on Trust

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Content from Eileen Potter

Eileen Potter is vice president of marketing for insurance at Smart Communications. She has more than 25 years of insurance experience with both P/C and life. She has worked in independent agencies and MGA operations in various roles, including commercial marketing and underwriting. Her software background includes work with organizations such as ABBYY, Appian, One and Duck Creek Technologies.

The Top 3 Ways to Use AI Responsibly in Customer Communications

For insurers, artificial intelligence has entered a more complicated chapter: the implementation phase. While organizations are focused on how using it can drive efficiency and improve business ...

With a Super El Niño on the Horizon, Insurers Have Narrow a Window to Get Communications Right

Climate scientists are increasingly confident that a Super El Niño will emerge later this year—and that it will rank amongst the most powerful on record—impacting global temperature and rainfall ...

How Personality Traits Could Determine Intelligent Automation Project Success

Insurance leaders made efforts during the past two years to leverage technology and service clients while minimizing interruptions and friction in customer experience. They made sure new clients ...

Strategies to Help Insurance Carriers Overcome Digital Transformation Barriers

Today's technologies can help insurers improve processes in every operational area, yet many carriers are still struggling to determine where the changes are most needed and the right technology to ...

Has COVID Changed the Potential of What InsureTech Connect Can Accomplish?

The insurance industry conference landscape has more than just shifted over the last few years; it has changed radically. InsureTech Connect had become the "must-attend" event, attracting attendees ...

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Research & Whitepapers

Latest

  • The Latest Launches from Soteris, CLARA, Cozmo AI
  • Satellites Study Hurricanes During El Niño
  • Flock Safety Will Cut Several Hundred Jobs Amid Surveillance Backlash
  • Most Americans Think AI is Developing Too Fast: Poll
  • Viewpoint: The One Thing Holding Back Insurers’ AI Efforts
  • The Latest Launches From The Zebra, Sigo Seguros, Applied Systems
  • Be Mindful: How Workplace Hierarchy Can Shape Even Positive Interactions
  • Why Your Boss Matters More Than Remote or Hybrid Work When It Comes to Burnout and Job Satisfaction

Contributors

Neil SahotaViewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines TrustSean KevelighanFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaSean HalversonFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaMary RimbeyWhy Organic Mentorship Is Insurance’s Best Retention ToolKirk GarrettWhen Builder’s Risk Coverage Doesn’t Reach the Finish Line See Our Contributors

Features

  • Viewpoint: The One Thing Holding Back Insurers’ AI Efforts

  • Levers and Guardrails: How Growth Is Being Built at Hippo

  • AI Data Center Boom: Understanding How Risks Are Changing

  • Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California

  • When Builder’s Risk Coverage Doesn’t Reach the Finish Line

  • The Impact of Claims Experiences on Trust

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Global Indemnity Group, LLCGBLI$24.46up+5.25%
Presurance Holdings, Inc.PRHI$8.28up+3.05%
Root, Inc.ROOT$49.13up+1.17%
Neptune Insurance Holdings Inc.NP$28.74up+1.05%
Trupanion, Inc.TRUP$26.06up+0.93%
Company Symbol Close 1 Day Chg
Goosehead Insurance, Inc.GSHD$43.51down-4.13%
Ategrity Specialty Insurance Company HoldingsASIC$25.93down-3.71%
TWFG, Inc.TWFG$24.76down-2.98%
Kingstone Companies, Inc.KINS$18.49down-2.89%
Universal Insurance Holdings, Inc.UVE$45.85down-2.38%
* As of October 9, 2026; Source: S&P Global Market Intelligence
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