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Content from Michael E. Angelina
Michael E. Angelina, ACAS, MAAA, CERA, is the executive director for the Saint Joseph’s University Academy of Risk Management & Insurance. Prior to assuming his role at Saint Joseph’s, Angelina had more than 25 years of professional experience in the property/casualty insurance industry as a practicing actuary. Among his positions, he served as chief risk officer of Endurance Specialty Holdings Ltd. and as a principal and head of the Philadelphia office of the consulting actuarial firm Towers Watson (then Tillinghast Towers Perrin). Reach him at firstname.lastname@example.org.
The insurance industry has long suffered from a "brand identity" crisis on many fronts. Often accused of improper sales and marketing of our products and poor handling of policyholder claims after a ...