How to Embed a Culture of Innovation

It may have a reputation for conservatism, but the insurance industry is no stranger to innovation. If we look back through history, we see that insurance has driven innovation in crime prevention, ...

Meeting the Challenges of Self-Service Insurance

As the global economy evolves and changes, insurers must also evolve to provide information and access to their clients across a wide range of channels if they are to avoid being left behind. ...

Savvy Insurers Can Make Homeowners More Profitable

The lion's share of profitability for carriers has traditionally come from the auto business, but this segment is slowing for a number of reasons—and speed bumps may soon give way to roadblocks. ...