Content from Bryan Falchuk

Bryan Falchuk is the President & CEO of Insurance industry trade organization, PLRB, thought leader in the industry, and the author of The Future of Insurance book series. Bryan spent 25+ years in the insurance industry, including serving a carrier COO and Chief Claims Officer, and leading growth for an InsurTech. He has also held leadership roles in corporate strategy, operations and distribution, and was a consultant in McKinsey’s insurance practice.

Will AI Be the End of Insurance Agents?

On my first day of my first job in the insurance industry, my boss asked me, "Have you heard of this Internet thing? Agents are going to be gone." Fast forward to today, and that often-repeated ...