Content from Barry Rabkin
Barry Rabkin is a technology-focused insurance industry analyst, author and commentator whose 40-plus-year insurance career has been driven by curiosity and passion to analyze the “why and what” about technology's potential impact on the industry. He worked for and consulted to insurers as well as having launched and led insurance industry analyst practices at The Meta Group, IDC and Omdia. His research encompasses customer experience, marketing and distribution, channel management, mobility, geospatial, and IoT.
IoT 101: What Insurance Carriers Should Know
The Internet of Things is driving a societal inflection point. Can today's insurance industry prepare for commerce on the other side of this inflection point? Society is replete with inflection ...
The Missing Link in Your Product Development DNA
"It is the long history of humankind (and animal kind, too) that those who learned to collaborate and improvise most effectively have prevailed." – Charles Darwin There are several customer-facing ...
Amazon and Netflix: Role Models for Insurers? Really?
Technology is a useful servant but a dangerous master. —Christian Lous Lange It is far too easy for people, including those who should know better—such as insurance industry professionals, ...
Claims Management Video Solutions: An Interlude of Immediacy
It's a video streaming world. Video is a natural technology for insurers to offer customers and claimants. Various anthropological sources of our species state that our human brain is hard-wired to ...
Becoming Truly Digital
Becoming truly digital is going to be a long, arduous, zigzag, stop-and-go journey for all companies involved with insurance commerce regardless of their role in the insurance ecosystem. Insurance ...