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Content from Richard Pankhurst
Richard Pankhurst is a director in PwC's Insurance Advisory practice. With more than 18 years of experience serving and consulting to the insurance sector in the U.S. and Asia Pacific, he has led numerous business transformation and growth initiatives for P/C carriers.
Claims organizations are under increasing pressure to manage the legal expense associated with claims litigation. The legal spend for the P/C insurance market remained flat at $21.3 billion from 2008 ...