The loss control team for any insurance carrier has a wide array of responsibilities demanding their time, outside of what may be considered core functions. As one example, a large majority of a loss control rep’s workload may include creating custom resources for policyholders in order to help manage their risks. But is that really how they should be spending their time?
As vital as this work is, these tasks can get in the way of performing tier-one tasks, such as meeting face-to-face with policyholders and conducting on-site evaluations. Within smaller companies, these issues can be exacerbated, since time and resources are even harder to come by.