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Viewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines Trust
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Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California
When Builder’s Risk Coverage Doesn’t Reach the Finish Line
The Impact of Claims Experiences on Trust
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Content from Matteo Carbone

Matteo Carbone is Director of the IoT Insurance Observatory and chairman of Net Insurance’s innovation advisory board. Carbone was the Guest Editor of the Carrier Management Q32021 special report, ”Insurance Is Getting Connected,” and Q42023 special report, ”Making More Connections,” about IoT insurance applications. A frequent contributor, Carbone was also a guest editor for Carrier Management’s 2018 featured magazine section, “Startups Face Off Against Established Players” ; co-editor Adrian Jones)

Let’s Talk About Insurance Distribution Before ChatGPT Disrupts It

I am sorry for the innovation cheerleaders and the black-swan hunters who have flooded my LinkedIn feed with predictions—and outright celebrations—of the incoming extinction of human agents and ...

How We’re Doing It: Customers, Agents Play Vital Roles in Commercial Auto Telematics Success

Telematics has gained significant momentum in the U.S. commercial auto insurance market over the past few years among both InsurTech MGAs and insurance incumbents. Insurers have launched loss control ...

Is Commercial Auto Having Its ‘Sprinkler Moment’?

The commercial auto insurance industry may be approaching a tipping point, and dashcams are at the center of it. Telematics-based safety programs are increasingly embedded in commercial auto ...

Telematics and Trust: How Usage-Based Insurance Is Transforming Auto Coverage

What if your car insurance reflected how you actually drive, not just who you are? That question is no longer hypothetical. In 2024, more than 21 million U.S. policyholders shared telematics data ...

Winter Weather Loss Prevention: A Strong ROI Opportunity for Property Insurers

Non-weather-related water perils are a part of all insurers' books of business. But our environment is experiencing what seems to be increasingly unpredictable and extreme weather events that can ...

Allstate’s Telematics Strategy: Responding to Evolving Customer Needs

When consumers decide what to buy, they want companies to treat them as individuals: "Do you know my unique needs?" and "Will you be there for me when I need you?" For insurers, the answer to these ...

Repeat, Repeat and Repeat Again: How The Hartford Embeds IoT Capabilities in Commercial Insurance Businesses

The world is progressively witnessing heightened interconnectedness. Sensors present in physical objects capture data and link to digital communication networks. The data can then be analyzed, ...

Real-Time Data and Mitigation: How Tokio Marine Is Changing Risky Behaviors

In our ever more interconnected world—from vehicles to manufacturers to health care to the power grid—solutions to avoid risk are becoming more common. Our automobiles have evolved into veritable ...

Nationwide Insurance: Using a Decade of Learnings to Create Next-Generation Telematics Solutions

Telematics insurance has traversed more than two decades, cycling through phases of curiosity, dedication and subsequent disappointment. Only recently has the U.S. auto insurance sector acknowledged ...

The Transformative Potential of Telematics Innovation: Personal Auto

When looking at the impact of telematics capabilities on insurance activities, we see the emergence of the transformative potential of this InsurTech innovation. There is a relevant number of ...
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Research & Whitepapers

Latest

  • The Latest Launches from The Zebra, Sigo Seguros, Applied Systems
  • Be Mindful: How Workplace Hierarchy Can Shape Even Positive Interactions
  • Why Your Boss Matters More Than Remote or Hybrid Work When It Comes to Burnout and Job Satisfaction
  • Highway Safety Agency Plans to Revise Outdated Vehicle Lighting Rules
  • Texas Reports Downward Trend in Home, Auto Insurance Rates
  • Push to End U.S. Changing Clocks Hits Dead End
  • Some Texas Agencies Accept Flock’s Offer to Keep Cameras On Despite Pause in Funding
  • Levers and Guardrails: How Growth Is Being Built at Hippo

Contributors

Kirk GarrettWhen Builder’s Risk Coverage Doesn’t Reach the Finish LineSean KevelighanFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaNeil SahotaViewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines TrustSean HalversonFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaMary RimbeyWhy Organic Mentorship Is Insurance’s Best Retention Tool See Our Contributors

Features

  • Levers and Guardrails: How Growth Is Being Built at Hippo

  • AI Data Center Boom: Understanding How Risks Are Changing

  • Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California

  • When Builder’s Risk Coverage Doesn’t Reach the Finish Line

  • The Impact of Claims Experiences on Trust

  • The Great Miami Hurricane: What a 1926 Catastrophe Reveals About Modern Coastal Risk

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Universal Insurance Holdings, Inc.UVE$45.25up+4.00%
Slide Insurance Holdings, Inc.SLDE$24.63up+3.10%
AMERISAFE, Inc.AMSF$24.29up+2.92%
American Integrity Insurance Group, Inc.AII$26.45up+2.64%
Neptune Insurance Holdings Inc.NP$27.86up+2.46%
Company Symbol Close 1 Day Chg
Orion180 Insurance Group Inc.OIG$8.11down-6.03%
Erie Indemnity CompanyERIE$217.77down-2.44%
Ryan Specialty Holdings, Inc.RYAN$37.60down-1.83%
Kinsale Capital Group, Inc.KNSL$330.70down-1.71%
Assurant, Inc.AIZ$266.73down-1.56%
* As of October 7, 2026; Source: S&P Global Market Intelligence
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