Content from Anand Rao
Dr. Anand S. Rao is a principal for Insurance Advisory Services and Innovation Lead in PwC Analytics Group. Reach Anand at anand.s.rao@us.pwc.com
Four Types of Artificial Intelligence: How to Decide Which One to Apply to Commercial Insurance Decisions
As artificial intelligence (AI) gains more widespread adoption in insurance and other industries, we see four distinct uses for it. In this article, we examine them and describe some current and ...
Man and Machine: The Future of Insurance Work and Workforce
Early this year, news of a large Japanese insurance company replacing 34 of their employees with artificial intelligence (AI) sent shockwaves throughout the industry. While automation is nothing new ...
Artificial Intelligence in Commercial Insurance
"Artificial intelligence" (AI) is splashed across the daily headlines. For example, an AI application recently beat the human Go champion, autonomous cars are edging closer to mainstream use, social ...
Artificial Intelligence in Personal Insurance: ChatBot Agents, RPA ‘No Shoring’ AdminBots and More
The impact of artificial intelligence (AI) in personal insurance is twofold. On the one hand, rapid advances that incorporate a number of AI aspects are occurring in partially autonomous and fully ...
Stepping Into the Cockpit: Redefining the Role of Finance in the Digital Age
Finance functions within insurance companies have traditionally been the stewards of historical data, analyzing and presenting what happened via management dashboards and reports. However, CFOs are ...
Disruptive Innovation: Changing Mindsets for Success
"Disruption," "innovation" and "analytics" are three of the trendiest words in the popular press today. PwC's "18th Annual Global CEO Survey" shows that nearly 70 percent of insurance CEOs are ...
Improving Claims Legal Management Effectiveness With Advanced Analytics
Claims organizations are under increasing pressure to manage the legal expense associated with claims litigation. The legal spend for the P/C insurance market remained flat at $21.3 billion from 2008 ...