
Content from James Fini
James Fini is Vice President, Research and Development and Founder of Enservio, a provider of software and services for P/C carriers to price policies correctly and settle contents claims with more accuracy. Reach Jim at jfini@enservio.com or www.enservio.com.

Flaw of Averages: Why Carriers Overpay & Underpay Contents Claims
In his book, The Flaw of Averages, author Sam Savage explores how the widely used statistical concept of "averages" can wreak havoc on our forecasting and decision making. He explains the law's ...