From a personal perspective, the pandemic crisis has especially highlighted the importance of abiding by a driving purpose and core values. I have tried to function and act by our company’s core values and to lead by example.One of those company values—integrity—is about doing the right thing. In my opinion, as the global public health predicament deepened, the right thing was to make all our decisions with the health and safety of our teammates as the primary focus. Our belief was that if we prioritize the well-being of our teammates and ensure that they can be in a safe environment, then we can also be in the best position to fulfill our commitments to clients and other stakeholders.
COVID Challenges: Perspective on P/C Insurance Leadership and Operational Productivity
July 23, 2020 by Arun Balakrishnan
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