If the past two years have taught us anything, it’s that agility and flexibility have been critical to reshaping how insurers step up for their customers to deliver support and satisfaction.
As a result of a booming housing market in 2021, where new homeowners entered the market at an exceedingly high rate, this was especially relevant for the home industry. In 2022, homeowners can expect to see an increase in creative thinking from insurers designed to better protect them from preventive risks. An increase in innovation to better protect our homes from the increasing effects of climate change is also a trend to watch in the coming year.
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