Can you believe it? We’re into year two of the most surreal, pandemonius experience of our lives. At least now there’s anticipation that we are almost out of the woods—and understanding that things, in our personal and professional lives, will likely never be the same.

In our workplaces, the term “business as usual” is taking on new meaning as hand sanitizer stations, forehead thermometers, masks, plexiglass partitions and floor-spacing indicators are the biggest part of physical office makeovers. There’s also much more empathy for remote employees participating on Zooms while silencing an energetic child or pet or obtaining “IT assistance” from a family member.

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