Communication is a key leadership skill. To lead others effectively, excellent communication is paramount. It not only delivers tasks but provides the motivation and confidence that teams and followers need to move an organization positively toward its goals.
Executive SummaryExecutive coach Marsha Egan offers a list of 10 phrases that demonstrate leadership confidence. The common threads among these are honesty, sincerity, transparency, trust, respect, support, appreciation and energy. Above all, they focus on the "we" not "I"—on communicating "with" people not "to" them.
I like to suggest that strong leaders communicate with people rather than to people.
Here are 10 phrases that I have seen confident leaders use when working with the people in their organizations.
1. “Ask me anything.” This phrase exudes openness. It basically reflects that the leader is available, wants to make sure that team members feel comfortable talking with him or her, and in a non-punitive way.