Emerging technologies receive a great deal of interest and activity today in the insurance industry. Autonomous vehicles, artificial intelligence, drones, the Internet of Things and blockchain, among others, are on the minds of insurance executives and increasingly incorporated into insurer strategies. Partnerships, pilots, investments and implementations related to various emerging technologies already are underway across the industry. The excitement and activity related to these technologies are warranted due to their high potential to reshape the customer experience, improve operations, reduce risk, and drive innovative products and services....
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