Content from Michael Fitzgerald
Michael (Fitz) Fitzgerald is Insurance Industry Advisor for SAS Institute, Inc., an analytics and software solutions provider. Prior to joining SAS, Fitzgerald served in analytical and advisory roles as principal insurance analyst for CB Insights and senior analyst in Celent’s Insurance practice. Before Celent, he was vice president of enterprise underwriting solutions at Zurich North America. He held a number of positions at Royal & Sun Alliance, including a field operations regional executive role. He is a Chartered Property Casualty Underwriter and a certified Project Management Professional. Reach him at Mike.Fitzgerald@sas.com. Fitzgerald also served as guest editor for CM’s 2024 featured magazine section, “Leading the AI-Powered Insurer .”
Organizing for Action: The Board of Directors in the AI-Powered Insurer
Financial services technologies come and go. Useful shiny objects become standard operating procedure. How quickly and effectively an insurer makes this transition varies. Faster and better yields ...
Meet Your New Employee: Advanced AI
Much of the discussion around how to manage the advanced forms of artificial intelligence—machine learning, generative AI, large language models—deals with them only as technologies. This is a ...
Understanding Innovators: How to Motivate New Product Development and ‘Explosive Growth’
The former head of a global life reinsurer's innovation studio has worked in locations as far apart as Singapore and Toronto. But if you want to hear what impresses him these days, steer the ...
How a Wisconsin Mutual Insurer Became a Model Innovator
The most innovative ideas in the insurance industry don't always come from global mega insurers with large teams of technology experts that spend all their time devoted to imagining new ways of doing ...
Small Biz Success Will Come From Human-Centered Design, Says Hartford Exec
With a team of less than a dozen today, The Hartford's Small Business Innovation Lab in New York City may not seem fully staffed to bring about the changes its leader envisions for the customers his ...
Addressing Unmet Needs: How The Co-operators Is Fulfilling Its Mission With an Innovative Business Model
In Canada, The Co-operators is staying true to a 74-year-old mission in an innovative way, which involves teaming up with a three-year-old InsurTech. "Our mission is to provide financial security and ...