Content from Michael Fitzgerald

Michael Fitzgerald is a Senior Analyst in Celent’s Insurance practice, researching innovation and digital transformation, emerging technologies (blockchain, artificial intelligence), business process and operations, social media, and distribution management. Prior to joining Celent, he was vice president of enterprise underwriting solutions at Zurich North America. He held a number of positions at Royal & Sun Alliance, including a field operations regional executive role. He is a Chartered Property Casualty Underwriter and a certified Project Management Professional. He may be reached at mfitzgerald@celent.com. More information on insurance accelerators can be found at www.celent.com.