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Content from Stephen Applebaum
Stephen Applebaum is a Senior Analyst covering property/casualty insurance at Aite Group, an independent research and advisory firm focused on business, technology and regulatory issues and their impact on the financial services industry. He focuses on the business, regulatory and technology issues transforming the industry globally, including claims process and supply chain innovation as well as the challenges and opportunities they present. Reach him at SApplebaum@aitegroup.com.
Mobile strategies focused on Gen Y customers and personal lines innovations will shape the plans of property/casualty insurance carrier management teams in 2014, but at least one of these approaches ...