Donna Galer, Author at Carrier Management

Reputational Risk: A Strategic Element

A company's reputation cannot be seen, touched or assigned a balance sheet value. It is a perception, a feeling that keeps customers coming back and bringing others if the experience is that good. ...

Why Insurers Need a Real Strategy; 12 Steps to Get There

How do insurance company leaders keep their companies current while facing rapid and fundamental changes in their markets? Think strategy. Accelerating changes include: The digitization of business ...

P/C Carrier ERM Programs Need Strategic Risk Analysis, Scenario Testing

Whether an insurance company's leadership seeks to sustain or improve performance, accelerate growth, or simply survive in an increasingly challenging and dynamic environment, they need a sound ...