Content from Donna Galer
Donna Galer is an independent consultant on ERM, ESG and strategic planning. Recently serving as senior advisor at Hanover Stone Solutions, she is also author of several books about enterprise risk management, a frequent presenter and the former chair of the Spencer Educational Foundation (2006-2010). Galer also served in various roles at Zurich Insurance Group from 1989-2006, including executive vice president and chief administrative officer for Zurich's worldwide General Insurance business, with responsibility for strategic planning and other areas.
Reputational Risk: A Strategic Element
A company's reputation cannot be seen, touched or assigned a balance sheet value. It is a perception, a feeling that keeps customers coming back and bringing others if the experience is that good. ...
Why Insurers Need a Real Strategy; 12 Steps to Get There
How do insurance company leaders keep their companies current while facing rapid and fundamental changes in their markets? Think strategy. Accelerating changes include: The digitization of business ...


