Content from Chuck Ruzicka

Chuck Ruzicka is a Vice President of Research and Consulting at Novarica with extensive expertise in IT leadership and business transformation as well as technology strategy for personal lines, commercial lines, workers compensation, life and specialty lines. Reach him at cruzicka@novarica.com.

IT Outsourcing Trends and Best Practices

Outsourcing is an important part of the insurer's CIO toolkit, and its use is widespread. Spending on external services including outsourcing continues to consume an average of 20 percent of ...