Executive Summary

Kitty Ambers, CEO of the Network of Vertafore Users, explains six qualities she sees every strong leader possessing. Among them: Be a servant, or put others first to help them "develop and perform at their highest level."

Sometimes leadership sneaks up on us. It starts out with our volunteering on a committee or speaking up at a meeting. Someone may nudge us at first, giving us encouragement. Or perhaps we raise our voice out of frustration or in defiance, challenging conventions, shattering the established way of doing things.

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