Failure is as much a part of life as success, and so it is the case with chief executives and other leaders.

Executive Summary

Three leaders in the P/C insurance industry share memories of mistakes they made during their careers and how those experiences strengthen their leadership skills going forward.

Every executive that successfully seals a deal, launches a product or tests an innovative idea within the company also makes mistakes. Not every idea works as intended, after all.

Executives don’t often publicly address failures or mistakes, but both inform a successful executive’s experiences just as much as success does. Failure can force an executive to take a step back, reassess and figure out how to approach the issue differently next time in order to engender a more positive outcome in the future.

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