Content from Joanne Stone Morrissey

Joanne Stone Morrissey, PhD, is a Senior Advisor at Hanover Stone Solutions. She is also an Adjunct Professor of Risk Management and Insurance St. John’s University and author. Morrissey is also a former President and COO of The Firemark Group and a former insurance company executive.

Reputational Risk: A Strategic Element

A company's reputation cannot be seen, touched or assigned a balance sheet value. It is a perception, a feeling that keeps customers coming back and bringing others if the experience is that good. ...