Leading middle-market insurers are re-examining their underwriting function along four key dimensions. The output from these re-examinations include a variety of actions to enable sustainable profitable underwriting over time, which we describe below.

Executive Summary

Sustained underwriting profitability does not just happen. It is the result of targeted strategies and consistent execution of those strategies over time, PwC representatives say. Here, they present a four-part framework that concentrates on enabling strong technical underwriting over time and across the cycle.

1) Strategy Formulation and Articulation

Once they define high-level objectives and strategies, many insurers typically establish growth and profitability goals to guide and measure underwriting execution. This is obviously important, but it is generally not enough. It is just as important to translate objectives and strategies into a format that underwriters can consistently apply across individual accounts.

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